At a Glance
- Tasks: Build client relationships and drive growth in the commercial payments sector.
- Company: Join Mastercard's innovative Global Commercial Payments team.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Dynamic role with opportunities to collaborate across various teams.
- Why this job: Make a real impact by enhancing customer value and driving strategic initiatives.
- Qualifications: Strong communication skills and experience in the payments ecosystem.
The predicted salary is between 55000 - 65000 £ per year.
- Title and Summary
- Senior Analyst, Account Management
Our Global Commercial Payments team is seeking strategic, consultative professionals who are passionate about building client relationships, driving growth, and delivering innovative payment solutions.
We are looking for highly motivated individuals with commercial acumen, resilience, intellectual curiosity, and a proven ability to influence stakeholders and deliver results.
We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
The Role
- Support the growth and development of Mastercard’s strategic relationship with Citi’s Global Commercial Card business.
- Assist in the execution of account plans and commercial strategies designed to grow, diversify, and strengthen the partnership.
- Build and maintain strong relationships with key stakeholders across Mastercard and Citi.
- Identify opportunities to enhance customer value and support the development of business cases and commercial proposals.
- Interface with key cross‑functional partners such as Product, Risk, Finance, Legal, Franchise, AML, and other internal stakeholders to support client initiatives and strategic priorities.
- Monitor account performance, support governance activities, and help track progress against key objectives.
- Support customer meetings, business reviews, and strategic discussions, helping to drive action and follow‑through.
- Develop a strong understanding of the commercial payments landscape, Mastercard’s capabilities, and Citi’s business priorities.
- All About You
- An enthusiastic people‑person with a curious mind and a penchant for problem‑solving.
- An understanding of the payments ecosystem and commercial card experience.
- Comfortable building relationships and managing both internal and external stakeholders.
- Highly organized, with the ability to manage multiple priorities, projects, and stakeholder expectations.
- A collaborative team player who can also work independently and take initiative.
- Results‑oriented and able to perform in a fast‑paced, high‑intensity and changing environment.
- Excellent verbal and written communication, negotiation, and project management skills.
- Based in London, with flexibility to travel as required.
- Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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We think you need these skills to ace Senior Analyst, Account Management
Client Relationship Management
Commercial Acumen
Stakeholder Influence
Strategic Planning
Business Case Development
Cross-Functional Collaboration
Account Performance Monitoring
