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- Tasks: Support customer onboarding and ensure effective use of the Wheelhouse platform.
- Company: Leading insurtech company in the UK with a focus on customer success.
- Benefits: Competitive compensation, remote work, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: 3–5+ years in customer success and strong communication skills.
- Other info: Collaborative environment with a focus on training and documentation.
The predicted salary is between 36000 - 60000 £ per year.
A leading insurtech company based in the United Kingdom is seeking a Lead Product Enablement Analyst to support customer onboarding and ensure effective use of their platform, Wheelhouse. The role requires 3–5+ years in customer success and includes responsibilities in training, documentation, and collaboration across teams. This remote position demands strong communication skills and familiarity with insurance workflows, providing opportunities for professional growth and development along with competitive compensation.
Remote Lead Product Enablement Analyst — Customer Success in London employer: Mission Underwriting Managers
Contact Detail:
Mission Underwriting Managers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Lead Product Enablement Analyst — Customer Success in London
✨Tip Number 1
Network like a pro! Reach out to folks in the insurtech space, especially those who work with customer success. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer onboarding and training. We want to see how you've made an impact in previous roles, so make it shine!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to product enablement and customer success. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Lead Product Enablement Analyst — Customer Success in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and any relevant training or documentation skills. We want to see how your background aligns with the role of Lead Product Enablement Analyst, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer onboarding and how you can help our users get the most out of Wheelhouse. Let us know what makes you the perfect fit for our team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Mission Underwriting Managers
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Wheelhouse and its features. Familiarise yourself with how it supports customer onboarding and enhances user experience. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Success Experience
Prepare specific examples from your past roles where you've successfully trained customers or improved their experience. Highlight any metrics or feedback that showcase your impact. This will illustrate your ability to drive customer success and align with the company's goals.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Ask Insightful Questions
At the end of the interview, be ready with thoughtful questions about the company culture, team dynamics, and future product developments. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
