At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a fast-paced venue.
- Company: Join Albert’s Schloss, a unique hospitality venue in the heart of Soho.
- Benefits: Competitive salary, bonuses, 50% off at all venues, and industry-leading training.
- Other info: Enjoy a supportive environment with great career growth opportunities.
- Why this job: Be part of an exciting culture and make a real impact in hospitality.
- Qualifications: Experience in senior hospitality management and a passion for team development.
The predicted salary is between 42000 - 46000 £ per year.
Location: Soho, London
Salary: £42,000–£46,000 per annum + tronc + up to 32% bonus
At Albert’s Schloss London, we’re looking for an experienced and people-focused Senior Duty Manager to help lead one of London’s most exciting hospitality venues. Inspired by the bier halls and cabaret bars of Alpine Europe, Albert’s Schloss brings together world‑class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we’ve built an incredible team culture and a guest experience that’s unlike anywhere else in the city.
Now, we’re looking for a Senior Duty Manager who can lead from the front, inspire teams, and help drive operational excellence across the venue.
What you’ll be doing
As Senior Duty Manager, you’ll support the General Manager in the day‑to‑day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift. You’ll be responsible for:
- Leading busy service periods as the senior manager on duty
- Driving high‑quality food, drink, service and entertainment standards
- Creating a positive, engaged and high‑performing team culture
- Supporting and developing managers and team leaders across the business
- Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
- Delivering strong financial performance and supporting P&L management
- Championing sustainability, standards and continuous improvement
- Role modelling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed
Who we’re looking for
We’re looking for a passionate hospitality leader who thrives in fast‑paced, high‑volume environments and genuinely loves developing people and delivering memorable guest experiences. You’ll ideally have:
- Previous experience in a senior hospitality management role
- Strong operational knowledge across food, drink and entertainment‑led venues
- Experience leading and developing large teams
- A passion for training, coaching and team engagement
- Excellent organisational and communication skills
- Financial awareness and experience managing budgets and KPIs
- A proactive and hands‑on leadership style
- A commitment to your own personal and professional development
Who we are
Albert’s Schloss is part of Mission Mars, a people‑first hospitality business behind Rudy’s Pizza Napoletana, Albert Hall and Schiller's Hall. We’ve been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.
Rewards for your hard work
- £42,000–£46,000 salary per annum (dependent on experience)
- Tronc payments
- Up to 32% bonus potential (paid quarterly)
- Guest experience monthly bonus
- 50% off across all Mission Mars venues for you and your friends
- Industry‑leading training through the Mission Mars Hospitality Management Academy
- Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
- Workplace pension scheme
- 24/7 wellbeing and mental health support
- A genuinely independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us.
Senior Duty Manager employer: Mission Mars
At Albert’s Schloss London, we pride ourselves on being a leading employer in the vibrant Soho area, offering a dynamic work environment that champions creativity and team spirit. Our commitment to employee development is evident through industry-leading training programmes and a culture that values your ideas, ensuring you thrive both personally and professionally. With competitive salaries, generous bonuses, and a focus on wellbeing, we create a rewarding workplace where passionate hospitality leaders can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Duty Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop into Albert’s Schloss and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest and knowledge during your interview.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Duty Manager role. Personal connections can give you an edge!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've led teams in high-pressure situations. Highlight your ability to inspire and develop others, as that’s what they’re really looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Albert’s Schloss. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating memorable guest experiences and leading teams. Share specific examples that highlight your enthusiasm and commitment.
Tailor Your CV:Make sure your CV is tailored to the Senior Duty Manager role. Highlight your previous experience in senior hospitality management and any achievements that demonstrate your operational knowledge and leadership skills. We want to see how you can bring value to our team!
Be Authentic:At Albert’s Schloss, we value authenticity. Don’t be afraid to let your personality come through in your application. Share your unique approach to leadership and how you embody our values: Fun, Authentic, Positive, Initiative, Neighbourly, and Committed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Albert’s Schloss!
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you research Albert’s Schloss thoroughly. Familiarise yourself with their menu, entertainment offerings, and overall vibe. This will not only show your genuine interest but also help you discuss how you can contribute to their unique guest experience.
✨Showcase Your Leadership Style
As a Senior Duty Manager, your leadership style is crucial. Be prepared to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your approach to training and developing staff, as well as how you maintain a positive team culture.
✨Demonstrate Financial Acumen
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've managed budgets and driven financial performance in previous roles. Use concrete numbers or outcomes to illustrate your success.
✨Emphasise Your Passion for Hospitality
Albert’s Schloss is looking for someone who genuinely loves the hospitality industry. Share your passion for creating memorable guest experiences and how you’ve gone above and beyond in past roles. This enthusiasm will resonate well with the interviewers.
