At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a bustling hospitality venue.
- Company: Join Albert’s Schloss, a unique Alpine-inspired venue in the heart of Soho.
- Benefits: Competitive salary, bonuses, 50% off at all venues, and industry-leading training.
- Other info: Enjoy a supportive environment with great career growth and wellbeing initiatives.
- Why this job: Be part of an exciting culture and make a real impact in hospitality.
- Qualifications: Experience in senior hospitality management and a passion for team development.
The predicted salary is between 42000 - 46000 £ per year.
Location: Soho, London
Salary: £42,000–£46,000 per annum + tronc + up to 32% bonus
At Albert’s Schloss London, we’re looking for an experienced and people-focused Senior Duty Manager to help lead one of London’s most exciting hospitality venues. Inspired by the bier halls and cabaret bars of Alpine Europe, Albert’s Schloss brings together world‑class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we’ve built an incredible team culture and a guest experience that’s unlike anywhere else in the city.
Now, we’re looking for a Senior Duty Manager who can lead from the front, inspire teams, and help drive operational excellence across the venue.
What you’ll be doing
As Senior Duty Manager, you’ll support the General Manager in the day‑to‑day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift. You’ll be responsible for:
- Leading busy service periods as the senior manager on duty
- Driving high‑quality food, drink, service and entertainment standards
- Creating a positive, engaged and high‑performing team culture
- Supporting and developing managers and team leaders across the business
- Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
- Delivering strong financial performance and supporting P&L management
- Championing sustainability, standards and continuous improvement
- Role modelling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed
Who we’re looking for
We’re looking for a passionate hospitality leader who thrives in fast‑paced, high‑volume environments and genuinely loves developing people and delivering memorable guest experiences. You’ll ideally have:
- Previous experience in a senior hospitality management role
- Strong operational knowledge across food, drink and entertainment‑led venues
- Experience leading and developing large teams
- A passion for training, coaching and team engagement
- Excellent organisational and communication skills
- Financial awareness and experience managing budgets and KPIs
- A proactive and hands‑on leadership style
- A commitment to your own personal and professional development
Who we are
Albert’s Schloss is part of Mission Mars, a people‑first hospitality business behind Rudy’s Pizza Napoletana, Albert Hall and Schiller's Hall. We’ve been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.
Rewards for your hard work
- £42,000–£46,000 salary per annum (dependent on experience)
- Tronc payments
- Up to 32% bonus potential (paid quarterly)
- Guest experience monthly bonus
- 50% off across all Mission Mars venues for you and your friends
- Industry‑leading training through the Mission Mars Hospitality Management Academy
- Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
- Workplace pension scheme
- 24/7 wellbeing and mental health support
- A genuinely independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at.
Albert's Schloss London - Senior Duty Manager employer: Mission Mars
At Albert’s Schloss London, we pride ourselves on being a vibrant and inclusive employer that champions personal and professional growth within the dynamic hospitality sector. Our commitment to a people-first culture is reflected in our industry-leading training programmes, generous rewards, and a supportive environment where your ideas are valued. Join us in the heart of Soho, where you can thrive in a fast-paced setting while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Albert's Schloss London - Senior Duty Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop into Albert’s Schloss for a drink or a bite. Familiarising yourself with the atmosphere and vibe will help you connect better during your chat.
✨Tip Number 2
Show off your people skills! As a Senior Duty Manager, you'll be leading a team, so share examples of how you've inspired and developed others in previous roles. We love hearing about your passion for hospitality!
✨Tip Number 3
Be ready to discuss operational excellence! Brush up on your knowledge of food, drink, and entertainment standards. We want to see how you can maintain high-quality service during busy periods.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about creating a seamless experience for our candidates, so don’t miss out!
We think you need these skills to ace Albert's Schloss London - Senior Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating memorable guest experiences and leading teams. Share specific examples that highlight your enthusiasm and commitment.
Tailor Your CV:Make sure your CV is tailored to the Senior Duty Manager role. Highlight your relevant experience in managing busy venues and leading teams. We’re looking for someone who can drive operational excellence, so showcase your achievements in this area!
Be Authentic:We value authenticity at Albert’s Schloss, so be yourself in your application. Use a friendly tone and don’t be afraid to let your personality come through. We want to know the real you and how you align with our values!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you research Albert’s Schloss thoroughly. Familiarise yourself with their menu, drink offerings, and entertainment options. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Senior Duty Manager, you'll be leading teams. Be prepared to share specific examples of how you've successfully managed and developed teams in the past. Highlight your hands-on approach and how you foster a positive team culture.
✨Demonstrate Financial Acumen
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've previously managed budgets and KPIs, and how you can contribute to the financial success of Albert’s Schloss.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a fast-paced environment like Albert’s Schloss and how you plan to deliver memorable experiences for guests while championing sustainability and operational excellence.
