At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a lively hospitality venue.
- Company: Join Albert’s Schloss, a unique Alpine-inspired venue in the heart of Soho.
- Benefits: Competitive salary, bonuses, discounts, and industry-leading training opportunities.
- Other info: Enjoy a fun, inclusive workplace with great career growth potential.
- Why this job: Be part of an exciting culture and make a real impact in hospitality.
- Qualifications: Experience in senior hospitality management and a passion for team development.
The predicted salary is between 42000 - 46000 £ per year.
Location: Soho, London
Salary: £42,000–£46,000 per annum + tronc + up to 32% bonus
At Albert’s Schloss London, we’re looking for an experienced and people-focused Senior Duty Manager to help lead one of London’s most exciting hospitality venues. Inspired by the bier halls and cabaret bars of Alpine Europe, Albert’s Schloss brings together world‑class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we’ve built an incredible team culture and a guest experience that’s unlike anywhere else in the city. Now, we’re looking for a Senior Duty Manager who can lead from the front, inspire teams, and help drive operational excellence across the venue.
What You’ll Be Doing
- Support the General Manager in the day‑to‑day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift.
You’ll Be Responsible For
- Leading busy service periods as the senior manager on duty
- Driving high‑quality food, drink, service and entertainment standards
- Creating a positive, engaged and high‑performing team culture
- Supporting and developing managers and team leaders across the business
- Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
- Delivering strong financial performance and supporting P&L management
- Championing sustainability, standards and continuous improvement
- Role‑modeling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed
Who We’re Looking For
- A passionate hospitality leader who thrives in fast‑paced, high‑volume environments and genuinely loves developing people and delivering memorable guest experiences.
- Previous experience in a senior hospitality management role
- Strong operational knowledge across food, drink and entertainment‑led venues
- Experience leading and developing large teams
- A passion for training, coaching and team engagement
- Excellent organisational and communication skills
- Financial awareness and experience managing budgets and KPIs
- A proactive and hands‑on leadership style
- A commitment to your own personal and professional development
Who We Are
Albert’s Schloss is part of Mission Mars, a people‑first hospitality business behind Rudy’s Pizza Napoletana, Albert Hall and Schiller’s Hall. We’ve been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.
Rewards for your hard work
- £42,000–£46,000 salary per annum (dependent on experience)
- Tronc payments
- Up to 32% bonus potential (paid quarterly)
- Guest experience monthly bonus
- 50% off across all Mission Mars venues for you and your friends
- Industry‑leading training through the Mission Mars Hospitality Management Academy
- Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
- Workplace pension scheme
- 24/7 wellbeing and mental health support
- A genuinely independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at careers@wearemissionmars.com.
ALBERT'S SCHLOSS LONDON - SENIOR DUTY MANAGER in Harrow employer: Mission Mars
At Albert’s Schloss London, we pride ourselves on being an outstanding employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of Soho. With competitive salaries, generous bonuses, and a commitment to employee development through our Hospitality Management Academy, we empower our team to thrive in a fast-paced environment while enjoying unique perks like 50% off at all Mission Mars venues and engaging company events. Join us to be part of a passionate team dedicated to delivering exceptional guest experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land ALBERT'S SCHLOSS LONDON - SENIOR DUTY MANAGER in Harrow
✨Tip Number 1
Get to know the venue! Before your interview, pop into Albert’s Schloss for a drink or a bite. Familiarising yourself with the atmosphere and vibe will help you connect better during your chat.
✨Tip Number 2
Show off your people skills! As a Senior Duty Manager, you'll be leading a team. Share examples of how you've inspired and developed teams in the past – it’ll show you’re the right fit for our culture.
✨Tip Number 3
Be ready to discuss operational excellence! Brush up on your knowledge of food, drink, and entertainment standards. We want to hear how you’ve maintained high standards in busy environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our Mission Mars family.
We think you need these skills to ace ALBERT'S SCHLOSS LONDON - SENIOR DUTY MANAGER in Harrow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see how you connect with our values and how you can bring that passion to Albert’s Schloss.
Tailor Your CV:Make sure your CV is tailored to the Senior Duty Manager role. Highlight your experience in leading teams and delivering exceptional guest experiences, as these are key to what we’re looking for.
Be Specific:Use specific examples from your past roles to demonstrate your skills and achievements. This helps us understand how you’ve made an impact in previous positions and how you can do the same with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Albert’s Schloss!
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you research Albert’s Schloss thoroughly. Familiarise yourself with their menu, drinks offerings, and entertainment schedule. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Senior Duty Manager, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your hands-on approach and how you’ve inspired others to achieve operational excellence.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and KPIs, brush up on your financial knowledge. Be ready to discuss how you've previously driven financial performance in a hospitality setting and any strategies you've implemented to improve profitability.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a fast-paced environment like Albert’s Schloss and how you plan to contribute to their vibrant culture and commitment to exceptional guest experiences.
