At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a fast-paced venue.
- Company: Join Albert’s Schloss, a top hospitality venue in the heart of Soho.
- Benefits: Competitive salary, bonuses, 50% off at all venues, and wellness support.
- Other info: Enjoy industry-leading training and a supportive, inclusive work environment.
- Why this job: Be part of an exciting culture and make a real impact in hospitality.
- Qualifications: Experience in senior hospitality management and a passion for team development.
The predicted salary is between 42000 - 46000 £ per year.
At Albert’s Schloss London, we’re looking for an experienced and people-focused Senior Duty Manager to help lead one of London’s most exciting hospitality venues. Inspired by the bier halls and cabaret bars of Alpine Europe, Albert’s Schloss brings together world‑class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we’ve built an incredible team culture and a guest experience that’s unlike anywhere else in the city.
As Senior Duty Manager, you’ll support the General Manager in the day‑to‑day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift. You’ll be responsible for:
- Leading busy service periods as the senior manager on duty
- Driving high‑quality food, drink, service and entertainment standards
- Creating a positive, engaged and high‑performing team culture
- Supporting and developing managers and team leaders across the business
- Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
- Delivering strong financial performance and supporting P&L management
- Championing sustainability, standards and continuous improvement
- Role modelling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed
We’re looking for a passionate hospitality leader who thrives in fast‑paced, high‑volume environments and genuinely loves developing people and delivering memorable guest experiences. You’ll ideally have:
- Previous experience in a senior hospitality management role
- Strong operational knowledge across food, drink and entertainment‑led venues
- Experience leading and developing large teams
- A passion for training, coaching and team engagement
- Excellent organisational and communication skills
- Financial awareness and experience managing budgets and KPIs
- A proactive and hands‑on leadership style
- A commitment to your own personal and professional development
Albert’s Schloss is part of Mission Mars, a people‑first hospitality business behind Rudy’s Pizza Napoletana, Albert Hall and Schiller's Hall. We’ve been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.
Rewards for your hard work:
- £42,000–£46,000 salary per annum (dependent on experience)
- Tronc payments
- Up to 32% bonus potential (paid quarterly)
- Guest experience monthly bonus
- 50% off across all Mission Mars venues for you and your friends
- Industry‑leading training through the Mission Mars Hospitality Management Academy
- Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
- Workplace pension scheme
- 24/7 wellbeing and mental health support
- A genuinely independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at careers@wearemissionmars.com.
Senior Duty Manager in City of Westminster employer: Mission Mars
At Albert’s Schloss London, we pride ourselves on being an outstanding employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of Soho. With competitive salaries, generous bonuses, and a commitment to employee development through our Hospitality Management Academy, we empower our team members to thrive in their careers while enjoying unique perks like 50% off at all Mission Mars venues and engaging company events. Join us to be part of a passionate team dedicated to delivering exceptional guest experiences in one of London's most exciting hospitality venues.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Duty Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Albert’s Schloss. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams and created memorable guest experiences.
✨Tip Number 3
Do your homework! Familiarise yourself with Albert’s Schloss and its unique vibe. Knowing the menu, the entertainment style, and the overall atmosphere will help you stand out as a candidate who truly gets it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Duty Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating memorable guest experiences and leading teams. Share specific examples that highlight your enthusiasm and commitment.
Tailor Your CV:Make sure your CV is tailored to the Senior Duty Manager role. Highlight your relevant experience in managing busy venues and leading teams. We’re looking for operational excellence, so don’t forget to mention any achievements related to financial performance or team development.
Be Authentic:At Albert’s Schloss, we value authenticity. Be yourself in your application! Use a friendly tone and let us know what makes you unique as a leader. We want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Albert’s Schloss!
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you research Albert’s Schloss thoroughly. Familiarise yourself with their menu, entertainment offerings, and overall vibe. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Senior Duty Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your approach to training and developing staff, as this aligns perfectly with what they’re looking for.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgets and KPIs. Bring specific examples of how you've driven financial performance in previous roles. This will reassure them that you can manage P&L effectively and contribute to the venue's success.
✨Embrace Their Values
Albert’s Schloss values fun, authenticity, positivity, initiative, neighbourliness, and commitment. Think of ways you embody these values in your work. During the interview, weave these principles into your answers to show you’re a perfect cultural fit.
