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- Tasks: Lead a vibrant team in a high-energy environment, ensuring top-notch service and guest experiences.
- Company: Join Albert's Schloss, a lively Alpine bier palace with a fun and authentic culture.
- Benefits: Competitive salary, up to 32% bonus, 50% off at venues, and industry-leading training.
- Why this job: Be part of a dynamic team that values your ideas and fosters personal development.
- Qualifications: Senior management experience in a fast-paced venue and a passion for guest experiences.
- Other info: Rated 'World Class' to work in 2024; excellent career growth opportunities await!
The predicted salary is between 47000 - 53000 £ per year.
Deputy General Manager Albert's Schloss Birmingham
£47,000-£53,000 (dependent on experience) + up to 32% bonus
Full time
Step into the world of Albert’s Schloss Birmingham; a lively, high-energy Alpine bier palace where world class food, drink & entertainment experiences come together under one roof. From indulgent European-inspired dishes to tank-fresh biers and late-night entertainment, Albert’s Schloss is a place where guests come to eat, drink, and dance.
We’re looking for a Deputy General Manager who thrives in a fast-paced, high-volume environment and knows how to lead from the front. This is a role for someone who can balance operational excellence with personality – creating an atmosphere that’s as warm and welcoming as it is electric, while developing and inspiring a large team to deliver standout service every single day.
You Will Be Supporting The General Manager With:
- Developing a high performing and engaged team
- Ensuring a world class environment and service for our guests
- Ensuring brand standards are met in all areas
- Ensuring compliance in H&S and security
- Working closely to deliver agreed goals and initiatives
- Performing duty manager shifts and overseeing departments
- Delivering a successful financial business performance – managing key KPI’s
Who We Need...
- Previous senior management experience in a high volume wet led venue, ideally with food experience as well
- Commitment to excellence in team development and engagement
- Passionate about world class guest experiences
- Ability to work in a fast paced and dynamic environment
- Willingness to travel for training and development
- Strong understanding and experience managing budgets & P&L’s
- Committed to your personal development
Who We Are...
Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, London and Liverpool, as well as Schiller's Hall, Albert Hall, and Rudy’s Pizza Napoletana, employing over 1600 colleagues. We have been rated as a 'World Class' place to work in 2024 by Best Companies and we believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.
Rewards for your hard work...
- Competitive salary of between £47,000-53,000 per annum (dependent on experience)
- Bonus - earn up to 32% of annual salary in bonus (paid quarterly)
- Guest experience monthly bonus
- 50% off at all Mission Mars Venues for you and friends.
- Workplace pension scheme.
- Industry leading training courses at Mission Mars Hospitality Management Academy.
- Invites to big events including our annual Christmas Party & Awards, Summer BBQ and Annual Managers Conference.
- 24/7 access to free, confidential and specialist mental health/well-being support.
- An independent culture where your ideas matter.
We aim to respond to all applications within 7 days. No agencies please.
BIRMINGHAM - DEPUTY GENERAL MANAGER employer: Mission Mars
Contact Detail:
Mission Mars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BIRMINGHAM - DEPUTY GENERAL MANAGER
✨Tip Number 1
Get to know the company culture! Before your interview, check out Albert's Schloss on social media and their website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service in a high-pressure environment. We want to hear how you can bring that energy to Albert's Schloss!
✨Tip Number 3
Be ready to discuss your financial acumen! Brush up on your knowledge of budgets and KPIs, as this role is all about delivering successful business performance. Show us how you can manage the numbers while keeping the atmosphere electric!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision!
We think you need these skills to ace BIRMINGHAM - DEPUTY GENERAL MANAGER
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re all about creating a warm and welcoming atmosphere at Albert’s Schloss.
Tailor Your Application: Make sure to tailor your application specifically for the Deputy General Manager role. Highlight your previous experience in high-volume venues and how it aligns with our values. We love seeing candidates who understand what makes us tick!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to highlight your key achievements and skills – it helps us see your strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Albert’s Schloss family!
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Albert’s Schloss Birmingham. Check out their menu, understand their vibe, and know what makes them unique. This will not only impress the interviewers but also help you articulate how you can contribute to their atmosphere.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you’ll need to lead a large team. Prepare examples of how you’ve successfully developed and engaged teams in the past. Think about specific challenges you faced and how you overcame them while maintaining high standards of service.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgets and P&L management. Bring examples of how you’ve driven financial performance in previous roles. This shows that you understand the business side of things and can contribute to achieving key KPIs.
✨Emphasise Your Passion for Guest Experience
Albert’s Schloss prides itself on world-class guest experiences. Be prepared to share your thoughts on what makes a great guest experience and how you’ve implemented this in your previous roles. Show them that you’re not just about operations, but also about creating memorable moments for guests.