At a Glance
- Tasks: Lead training and development for a vibrant hospitality team while enjoying the action on the floor.
- Company: Join Albert's Schloss, a lively Bavarian bier hall with a fun and inclusive culture.
- Benefits: Earn up to 32% bonus, enjoy 50% off at venues, and access mental health support.
- Other info: Exciting opportunities for growth, travel, and a culture where your ideas matter.
- Why this job: Make a real impact by nurturing talent and shaping careers in a dynamic environment.
- Qualifications: Experience in training hospitality teams and a passion for people and service.
The predicted salary is between 35000 - 39000 £ per year.
This role is a great mix of People, Training and Development, Recruitment as well as on the floor shifts. You’ll own the full people journey: from the moment a candidate applies to the point a team member is thriving in their career. At times you’ll be right in the thick of it, on the floor, in the action, and at the heart of everything that makes Albert’s Schloss tick. You’ll work closely with our General Manager, Head of L&D, and Head of Talent, managing a team of FOH Trainers. Whether you've come from a training role or up through FOH management, what matters most is genuine passion for hospitality and people. The role is a mix of days, some late nights, and the weekend because that’s when our business comes alive, and so does the best work. If the idea of being on the floor during a busy Saturday service excites you, this role may be for you.
What You’ll Be Doing
- Training & Development
- Building and owning structured training plans for new starters and existing team members
- Tracking training records and completion on our LMS, keeping everything accurate, compliant and on target
- Coordinating a rolling training calendar of internal and external sessions
- Identifying training gaps across all departments and building smart plans to close them
- Supporting menu launches - coordinating cook-offs, product training, and ensuring the teams knowledge is second to none
- Recruitment & Onboarding
- Owning the end-to-end recruitment process for hourly roles - from posting to offer
- Working with department managers to set the brief, shape the process, and get great people through the door
- Screening, interviewing, coordinating experience shifts, and keeping candidates in the loop
- Making sure every new starter’s first impression of us is world class
- On the floor & in the action
- Delivering engaging first-day inductions and getting new starters excited from day one
- Running practical sign-off observations during peak service - seeing training land in real time
- Delivering hands-on training in product knowledge, service standards, and hospitality skills
- Coaching and mentoring site trainers so your standards ripple across the whole team
- Getting alongside department heads on the floor to spot opportunities and raise the bar
- People, Culture & HR
- Monitoring team turnover, exit interviews, and acting on what you learn
- Championing engagement surveys and making sure commitments happen
- Supporting promotion processes, career pathways, and one-to-one development conversations
- Assisting with ER administration including note-taking and correspondence
- Keeping an eye on absence, lateness, and wellbeing - spotting patterns early
Who We’re Looking For
- A genuine experience training bar and restaurant teams - you know the floor, not just the theory
- A track record of developing engaged, high‑performing hospitality teams
- Real passion for nurturing our people from within and watching careers grow
- The ability to lead and inspire - in a training room and in a packed service
- Strong organisational skills to hold a lot of moving parts together without dropping any
- Competent with technology and basic laptop skills
- Someone who gets the rhythm of hospitality and wouldn’t have it any other way
Rewards for your hard work
- Bonus - earn up to 32% of your annual salary
- 50% off at all Mission Mars venues for you and friends
- Dreams Machine - enter to win money towards something that matters to you
- Invites to our Christmas awards, summer BBQ, and football tournament
- 24/7 free and confidential mental health and wellbeing support
- Training and development courses at our Mission Mars Management Academy
- Annual workshops at (secret) exciting locations
- Manager conferences overseas
- Trips to UK and international partners to grow your knowledge - and sometimes just for the adventure
- A culture where your ideas genuinely matter
Who We Are
Albert’s Schloss is part of the Mission Mars Group, alongside Schiller’s Hall Liverpool, Rudy’s Pizza, and Albert Hall. Our Bavarian bier hall and alpine‑inspired restaurant is a retreat from the modern world. Think: roaring fires, tankards of Europe’s finest bier, delicious food from our Cook Haus and bakery, and seven nights of entertainment showtime. We’ve been rated Outstanding by Best Companies for three years running, and we genuinely invest in our people. Our values: Fun, Authentic, Positive, Initiative, Neighbourly, Committed - aren’t just words on a wall. Find out more at www.albertsschloss.co.uk. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at careers@wearemissionmars.com.
Albert's Schloss London - Training & Development Manager employer: Mission Mars
At Albert's Schloss London, we pride ourselves on being an exceptional employer that values the growth and development of our team members. With a vibrant work culture that celebrates hospitality and inclusivity, we offer extensive training opportunities, competitive bonuses, and a supportive environment where your ideas truly matter. Join us in a dynamic setting where you can thrive both personally and professionally, all while enjoying the unique atmosphere of our Bavarian bier hall.
StudySmarter Expert Advice🤫
We think this is how you could land Albert's Schloss London - Training & Development Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Albert’s Schloss on social media and their website to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about training and development, be ready to showcase your ability to connect with others. Maybe even prepare a mini training session to demonstrate your style and passion for hospitality.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or through other channels. Ask them about their experiences at Albert’s Schloss – it shows initiative and can give you insider info that might come in handy.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Albert’s Schloss. Let’s get you in the mix!
We think you need these skills to ace Albert's Schloss London - Training & Development Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for hospitality and people shine through. We want to see that you’re not just looking for a job, but that you truly care about nurturing talent and creating an amazing team environment.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in training and development. We love seeing how your background aligns with the role, so don’t be shy about showcasing your achievements in the hospitality sector!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique experiences and insights into what makes you a great fit for our team. Remember, we’re looking for someone who can bring their personality to the floor!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Albert’s Schloss family right from the start!
How to prepare for a job interview at Mission Mars
✨Know Your Stuff
Make sure you’re familiar with the ins and outs of training and development in hospitality. Brush up on your knowledge about structured training plans, onboarding processes, and how to engage new starters. This will show that you’re not just passionate but also well-prepared for the role.
✨Showcase Your Experience
Be ready to share specific examples from your past roles where you’ve successfully trained teams or improved performance. Highlight any innovative training methods you’ve used or challenges you’ve overcome. This will demonstrate your hands-on experience and ability to lead in a busy environment.
✨Engage with the Team
During the interview, express your enthusiasm for working closely with the General Manager and department heads. Talk about how you plan to collaborate with them to spot opportunities and enhance team performance. This shows you’re a team player who values collaboration.
✨Embrace the Culture
Familiarise yourself with Albert’s Schloss culture and values. Be prepared to discuss how you align with their commitment to fun, authenticity, and positivity. Showing that you understand and resonate with their ethos will make you a more appealing candidate.
