At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences in a fast-paced environment.
- Company: Join Albert’s Schloss, a unique hospitality venue in the heart of Soho.
- Benefits: Competitive salary, bonuses, 50% off at all venues, and industry-leading training.
- Other info: Enjoy a supportive workplace with a focus on personal and professional growth.
- Why this job: Be part of an exciting culture and make a real impact on guest experiences.
- Qualifications: Experience in senior hospitality management and a passion for team development.
The predicted salary is between 42000 - 46000 £ per year.
Location: Soho, London
Salary: £42,000–£46,000 per annum + tronc + up to 32% bonus
At Albert’s Schloss London, we’re looking for an experienced and people-focused Senior Duty Manager to help lead one of London’s most exciting hospitality venues. Inspired by the bier halls and cabaret bars of Alpine Europe, Albert’s Schloss brings together world‑class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we’ve built an incredible team culture and a guest experience that’s unlike anywhere else in the city.
As Senior Duty Manager, you’ll support the General Manager in the day‑to‑day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift. You’ll be responsible for:
- Leading busy service periods as the senior manager on duty
- Driving high‑quality food, drink, service and entertainment standards
- Creating a positive, engaged and high‑performing team culture
- Supporting and developing managers and team leaders across the business
- Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
- Delivering strong financial performance and supporting P&L management
- Championing sustainability, standards and continuous improvement
- Role modelling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed
We’re looking for a passionate hospitality leader who thrives in fast‑paced, high‑volume environments and genuinely loves developing people and delivering memorable guest experiences. You’ll ideally have:
- Previous experience in a senior hospitality management role
- Strong operational knowledge across food, drink and entertainment‑led venues
- Experience leading and developing large teams
- A passion for training, coaching and team engagement
- Excellent organisational and communication skills
- Financial awareness and experience managing budgets and KPIs
- A proactive and hands‑on leadership style
- A commitment to your own personal and professional development
Albert’s Schloss is part of Mission Mars, a people‑first hospitality business behind Rudy’s Pizza Napoletana, Albert Hall and Schiller's Hall. We’ve been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.
Rewards for your hard work:
- £42,000–£46,000 salary per annum (dependent on experience)
- Tronc payments
- Up to 32% bonus potential (paid quarterly)
- Guest experience monthly bonus
- 50% off across all Mission Mars venues for you and your friends
- Industry‑leading training through the Mission Mars Hospitality Management Academy
- Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
- Workplace pension scheme
- 24/7 wellbeing and mental health support
- A genuinely independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please. Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at careers@wearemissionmars.com.
Albert's Schloss London - Senior Duty Manager employer: Mission Mars
At Albert’s Schloss London, we pride ourselves on being an outstanding employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of Soho. With competitive salaries, generous bonuses, and a commitment to employee development through our Hospitality Management Academy, we empower our team members to thrive in their careers while enjoying unique perks like 50% off at all Mission Mars venues and engaging company events. Join us to be part of a passionate team dedicated to delivering exceptional guest experiences in one of London's most exciting hospitality venues.
StudySmarter Expert Advice🤫
We think this is how you could land Albert's Schloss London - Senior Duty Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop into Albert’s Schloss for a drink or a bite. Familiarising yourself with the atmosphere and vibe will help you connect better during your chat.
✨Tip Number 2
Show off your people skills! As a Senior Duty Manager, you'll be leading a team, so share examples of how you've inspired and developed others in previous roles. We love hearing about your passion for hospitality!
✨Tip Number 3
Be ready to discuss operational excellence! Brush up on your knowledge of food, drink, and entertainment standards. We want to see how you can maintain high-quality service during busy periods.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about creating a seamless experience for our candidates, just like we do for our guests.
We think you need these skills to ace Albert's Schloss London - Senior Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating memorable guest experiences and leading teams. Share specific examples that highlight your enthusiasm and commitment.
Tailor Your CV:Make sure your CV is tailored to the Senior Duty Manager role. Highlight your relevant experience in managing busy service periods and developing teams. We’re looking for someone who can drive operational excellence, so showcase your achievements in this area!
Be Authentic:We value authenticity at Albert’s Schloss, so be yourself in your application. Use a friendly tone and don’t be afraid to let your personality come through. We want to know the real you and how you align with our values of fun, positivity, and commitment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Albert’s Schloss.
How to prepare for a job interview at Mission Mars
✨Know the Venue Inside Out
Before your interview, make sure you research Albert’s Schloss thoroughly. Familiarise yourself with their menu, drink offerings, and entertainment options. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Senior Duty Manager, your leadership style is crucial. Be prepared to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your approach to training and developing staff, as this aligns perfectly with what they’re looking for.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and KPIs, brush up on your financial knowledge. Be ready to discuss how you've previously driven financial performance in your past roles. This will reassure them that you can handle the operational excellence they expect.
✨Emphasise Your Passion for Hospitality
Albert’s Schloss values a passion for hospitality. During the interview, express your love for creating memorable guest experiences and how you thrive in fast-paced settings. Share stories that reflect your commitment to fun, authenticity, and team engagement.
