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For Companies At a Glance
- Tasks: Coordinate translation projects, manage orders, and provide top-notch customer service daily.
- Company: Join Mission Translate, a dynamic company thriving in the language translation industry.
- Benefits: Enjoy career growth, training support, and performance bonuses while working in a vibrant team.
- Why this job: Be part of an exciting journey, enhancing your skills in a supportive and friendly environment.
- Qualifications: A degree in Translation or relevant Project Management experience is essential.
- Other info: Ideal for those who thrive under pressure and have a keen eye for detail.
The predicted salary is between 28800 - 43200 £ per year.
Mission Translate is looking for a Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company. On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses. If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.
The Responsibilities Of The Role Include:
- Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
- Customer support and complaints handling
- Management and processing of customer orders
- Sourcing and management of subcontractors
- Using in-house CRM software
- Undertaking videoconferencing sessions
- Data entry
- Filing
- Diary management
Required Skills/attributes Include:
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
Project Coordinator / Project Manager - Language Translation. employer: Mission Connect
Contact Detail:
Mission Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator / Project Manager - Language Translation.
✨Tip Number 1
Familiarise yourself with the latest trends in language translation and project management. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the language services industry. Attend relevant events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your organisational skills by discussing specific examples of how you've managed projects or tasks in the past. Be prepared to explain your approach to time management and how you handle pressure.
✨Tip Number 4
Prepare for the interview by practising common questions related to customer service and project management. Think about how you would handle difficult situations and be ready to share your strategies for maintaining excellent client relationships.
We think you need these skills to ace Project Coordinator / Project Manager - Language Translation.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and language translation. Emphasise any specific roles where you provided customer service or managed subcontractors, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your degree in Translation or relevant work experience, and provide examples of how you've successfully handled customer support and complaints in the past.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure that your application reflects your written communication skills. Use clear and concise language, and avoid jargon to make your application easy to read.
Highlight Attention to Detail: Demonstrate your meticulous attention to detail by proofreading your application thoroughly. Ensure there are no spelling or grammatical errors, as this reflects your ability to manage tasks accurately under pressure.
How to prepare for a job interview at Mission Connect
✨Showcase Your Communication Skills
As a Project Coordinator/Manager, strong communication is key. Be prepared to demonstrate your ability to communicate effectively, both verbally and in writing. Use examples from your past experiences where you successfully handled customer interactions or resolved complaints.
✨Highlight Your Organisational Abilities
This role requires excellent organisation and timekeeping skills. During the interview, share specific instances where you managed multiple tasks or projects simultaneously. Discuss how you prioritised your workload and ensured deadlines were met.
✨Demonstrate Your Customer Service Commitment
Mission Translate values excellent customer service. Prepare to discuss how you have gone above and beyond for clients in previous roles. Share stories that illustrate your positive and friendly approach to customer interactions.
✨Familiarise Yourself with CRM Software
Since the role involves using in-house CRM software, it’s beneficial to show your familiarity with such tools. If you have experience with any CRM systems, mention them during the interview. If not, express your willingness to learn quickly and adapt to new technologies.
