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For Companies At a Glance
- Tasks: Craft compelling content and enhance supporter experiences to inspire generosity.
- Company: Join Mission Aviation Fellowship, a mission-driven organisation making a real difference.
- Benefits: Enjoy a £40,000 salary, flexible working, and a generous pension scheme.
- Why this job: Shape impactful stories and connect with communities in need while growing your career.
- Qualifications: Experience in content creation and donor engagement within a charity context is essential.
- Other info: Be part of a supportive team celebrating 80 years of transformative work.
The predicted salary is between 40000 - 56000 £ per year.
Mission Aviation Fellowship (MAF) is seeking a passionate Marketing Content and Donor Experience Manager to shape and deliver a joined-up content and supporter experience strategy that strengthens connection, inspires generosity and builds long-term loyalty. This is an exceptional opportunity for an experienced content and fundraising professional from a charity background to use their creativity and insight to deepen supporter relationships and help bring hope, healing and practical aid to some of the world's most isolated communities.
Location: Folkestone, Kent or Cranfield, Oxford (with hybrid working)
Rewards: Salary of £40,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.
Contract: Permanent, full-time
The Role
As our Marketing Content and Donor Experience Manager, you will shape how we tell our story and how supporters experience the mission, crafting powerful, joined-up journeys. Right now is an incredible time to join us as we celebrate 80 years of our work and start a new chapter of ambition and growth. We're integrating what we do, bringing together services, people and systems to make sure we are operating in a unified way. Sitting at the crossroads of content, fundraising and insight, you'll lead the creation of compelling hybrid print and digital products that feel seamless, personal and purposeful. You'll orchestrate appeals, magazines, emails and campaigns into coherent supporter journeys, using data to grow income, strengthen retention and reach new generations of supporters.
Additionally, you will:
- Own the roadmap for content and donor experience
- Lead editorial direction, copywriting and content quality across digital and print channels
- Use performance dashboards, testing and insight to continuously optimise engagement and income
- Manage agencies and suppliers while coaching colleagues in best practice
- Ensure strong governance around GDPR, accessibility, ethical fundraising and data quality
About You
To be considered as our Marketing Content and Donor Experience Manager, you will need:
- Experience leading content and/or donor engagement across print and digital in a fundraising or charity context
- Experience delivering successful integrated campaigns and journeys that grow Donor Income across a range of hybrid and digital platforms
- Experience with CRM and/or marketing automation and working with data selections and segmentation
- Experience managing stakeholders and/or small teams and agencies in a matrix environment
- Knowledge of GDPR and/or PECR, fundraising regulations, accessibility and ethical fundraising practices
- Familiarity with Scrum and sprint methodologies
- To be educated to degree level or have equivalent professional experience
About Us
Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world's most remote and inaccessible communities. For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries. We believe that every community, however remote, should have access to the essentials of life that's why MAF's flights are a lifeline, not a luxury.
The Benefits
- Salary of £40,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme
This is a fantastic opportunity for an experienced content or donor engagement professional to join our mission-led organisation. You will have the chance to shape and own a social media presence that truly matters, telling incredible stories and seeing your work directly influence how we speak to our audience and convey our message. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it.
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements. All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Other organisations may call this role Supporter Engagement Manager, Fundraising Marketing Manager, Supporter Marketing Manager, Donor Engagement Manager, Content and Fundraising Manager, Fundraising Communications Manager, or Digital Fundraising and Content Manager.
Webrecruit and Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking for a meaningful role as a Marketing Content and Donor Experience Manager, please apply via the button shown.
Locations
Marketing Content and Donor Experience Manager in Ashford, Kent employer: Mission Aviation Fellowship UK
Contact Detail:
Mission Aviation Fellowship UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Content and Donor Experience Manager in Ashford, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a role. Attend events, webinars, or even local meet-ups to expand your circle. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content creation and donor engagement. Use it as a conversation starter during interviews or networking events. It’s a great way to demonstrate your creativity and impact.
✨Tip Number 3
Prepare for interviews by researching MAF's mission and values. Think about how your experience aligns with their goals. Be ready to share specific examples of how you've successfully engaged donors and created compelling content in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission-driven team at MAF.
We think you need these skills to ace Marketing Content and Donor Experience Manager in Ashford, Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the mission shine through. We want to see how your values align with ours and how you can contribute to our cause. Share personal stories or experiences that highlight your commitment to making a difference.
Tailor Your Content: Make sure to tailor your application to the specific role of Marketing Content and Donor Experience Manager. Use keywords from the job description and demonstrate how your skills and experiences match what we're looking for. This shows us that you've done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured content that’s easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values while you’re at it.
How to prepare for a job interview at Mission Aviation Fellowship UK
✨Know Your Audience
Before the interview, research Mission Aviation Fellowship (MAF) thoroughly. Understand their mission, values, and recent campaigns. This will help you tailor your responses to show how your experience aligns with their goals and how you can contribute to their mission of delivering hope and aid.
✨Showcase Your Creativity
As a Marketing Content and Donor Experience Manager, creativity is key. Prepare examples of past campaigns you've led that successfully engaged donors or supporters. Be ready to discuss your thought process and how you used data to optimise those campaigns for better results.
✨Demonstrate Your Data Savvy
MAF values data-driven decision-making. Brush up on your knowledge of CRM systems and marketing automation tools. Be prepared to discuss how you've used performance dashboards and insights to enhance donor engagement and income in previous roles.
✨Embrace the Values
Since MAF is a Christian organisation, it's important to express your alignment with their values. Be open about your own beliefs and how they resonate with MAF's mission. This will help demonstrate your commitment to their cause and your potential fit within their team.
