At a Glance
- Tasks: Provide 1st and 2nd line IT support during a Microsoft 365 migration.
- Company: Join Mission Aviation Fellowship, a Christian organisation making a global impact.
- Benefits: Hybrid working options and a chance to contribute to meaningful missions.
- Other info: Work in a dynamic environment with a focus on faith and values.
- Why this job: Be part of a team that delivers hope and help in remote areas.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
Mission Aviation Fellowship (MAF) is a dynamic Christian aviation organisation, using light aircraft to deliver help and hope in Jesus’ name in over thirty developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human needs - places where flying is not a luxury but a lifeline.
We are seeking an experienced IT Support Engineer to provide services on a contract for services basis during a period of high demand and Microsoft 365 migration activity.
Duration: 6 months
Location: Ashford, Kent with hybrid working options
Responsibilities:
- This hands-on role will focus on 1st and 2nd line support, with additional support across Microsoft 365, Windows Server, Hyper-V, Fortigate, VPN, Jira, and Mac OS environments.
- You will work closely with colleagues in Ashford, Cairns, and other global locations to help maintain smooth day-to-day IT operations.
- Alignment with MAF International's Christian faith, mission, and values is essential.
Qualifications, Skills & Experience:
Essential:
- Experience providing 1st and 2nd line IT support.
- Broad technical capability across end-user support, systems support, networking, and device support.
- Experience supporting Windows Server and Hyper-V environments.
- Experience working with Microsoft 365 / Office 365.
- Strong working knowledge of SharePoint Online.
- Ability to support Windows and Mac OS environments.
- Strong troubleshooting, communication, and documentation skills.
- Ability to manage varied priorities and work across different locations and time zones.
Desirable:
- Experience with Intune.
- Experience supporting Microsoft 365 migration-related work.
- Exposure to Fortigate, cyber security support, or incident response.
- Experience in an international, not-for-profit, or mission-driven organisation.
Current right to work in the UK is essential.
IT Support Engineer employer: Mission Aviation Fellowship International
MAF International is an exceptional employer, offering a unique opportunity to contribute to meaningful humanitarian work while being part of a supportive and faith-driven team in Ashford. With a strong commitment to employee growth, MAF fosters a collaborative work culture that encourages professional development and spiritual reflection, making it an ideal place for those seeking a rewarding career aligned with their values.
Contact Details:
Mission Aviation Fellowship International Recruitment Team
