At a Glance
- Tasks: Be the welcoming face of our office and support daily operations.
- Company: Join a friendly team in a dynamic and fast-paced environment.
- Benefits: Enjoy 22 days holiday, early finish Fridays, and private medical insurance.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Perfect for those who love helping people and thrive in busy settings.
- Qualifications: Experience in reception or administration and strong IT skills are preferred.
We are looking for a friendly, organised, and proactive Receptionist / Administrator to become a key part of our Admin & Finance team. This is a varied and fast-paced role where you will be the welcoming face of the business, keep day-to-day operations running smoothly, and provide essential support across the wider team.
Why join us? If you enjoy helping people, staying one step ahead, and being at the heart of a busy office, this could be the perfect opportunity for you.
What you will be doing:
- Be the first point of contact for incoming calls, directing enquiries quickly and professionally.
- Create a warm, professional welcome for visitors and clients.
- Manage deliveries and help keep the front of house running smoothly.
- Coordinate employee travel arrangements and hotel bookings.
- Set up client records on the CRM system and support day-to-day CRM administration.
- Carry out credit checks accurately and efficiently.
- Send appraisal reminders to managers and directors.
- Support the Finance team and help monitor the shared team inbox.
- Keep office administration on track, including stationery orders, workwear, post, franking, and confidential waste.
- Provide additional administrative support across the business as needed.
What we are looking for:
- Previous experience in a reception, administration, or customer-facing role would be highly beneficial.
- Strong administrative and IT skills, including a good working knowledge of Microsoft Office such as Word, Excel, and Outlook.
- Excellent communication and interpersonal skills, with a professional and confident telephone manner.
- The ability to multitask, prioritise effectively, and stay calm in a busy environment.
- A proactive, positive, and flexible attitude with a willingness to support the wider team.
- Full-time hours of 37 per week: 9.00am-5.30pm Monday to Thursday and 9.00am-5.00pm Friday, with a 1-hour lunch break each day.
What you will get in return:
- 22 days holiday.
- Your birthday off, or the nearest working day if it falls on a weekend.
- Long service awards every 5 years, including extra annual leave and a tax-free bonus.
- Pension contributions of 5% employee and 6% employer.
- Annual eyecare support, including a free eye test voucher and £50 towards your first set of glasses if required for work.
- Dental reimbursement of up to £65 per year for routine check-ups.
- Death in service cover of four times salary on completion of probation.
- Private medical insurance scheme, with employee contribution for up to 2 years and benefit-in-kind tax only after 2 years.
- Access to an employee savings scheme with vouchers, discount cards, utilities, and more.
- Early finish Fridays, with everyone leaving 30 minutes early.
- Time off in lieu of up to 7.5 hours per month, subject to agreement and completion of probation.
- Flu vaccinations reimbursed through expenses each year.
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Receptionist/Administrator in Welwyn Garden City employer: Mission 4 Recruitment
Join our dynamic team as a Receptionist/Administrator, where you'll be the welcoming face of our business in a vibrant office environment. We pride ourselves on fostering a supportive work culture that values employee growth, offering generous benefits such as 22 days holiday, early finish Fridays, and private medical insurance. With opportunities for professional development and a commitment to employee well-being, this role is perfect for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Welwyn Garden City
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you connect with the team and show that you're genuinely interested in being part of their Admin & Finance crew.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Administrator, you'll be the first point of contact for clients and visitors. Role-play with a friend to nail that warm, professional welcome.
✨Tip Number 3
Be ready to showcase your multitasking abilities. Think of examples from your past roles where you juggled multiple tasks effectively. This will demonstrate your proactive attitude and ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Receptionist/Administrator in Welwyn Garden City
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and proactive side. Remember, we’re looking for someone who fits in with our team vibe.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've worked in a reception or admin role before, share those stories! We love seeing how your skills match what we're looking for.
Show Off Your Skills:Don’t forget to mention your IT skills, especially with Microsoft Office. If you’ve got any cool tricks up your sleeve, like managing a busy inbox or coordinating travel, let us know! We appreciate a proactive approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mission 4 Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing calls and coordinating travel arrangements. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As the welcoming face of the business, it's crucial to showcase your excellent communication and interpersonal skills. Practice answering common interview questions with a friendly tone, and think of examples from your past experiences where you've successfully interacted with clients or handled difficult situations.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Prepare to discuss how you prioritise tasks and manage your time effectively. You could even bring a small portfolio showcasing your previous administrative work or any systems you've implemented to keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and company culture. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you. Consider asking about how the Admin & Finance team collaborates or what a typical day looks like for a Receptionist/Administrator.
