At a Glance
- Tasks: Lead a team to optimise debt management and streamline collections processes.
- Company: Fast-growing Print, Telecoms, and IT Services provider in Ware.
- Benefits: 28 days holiday, birthday off, pension scheme, and flexible hybrid working.
- Other info: Exciting growth phase with opportunities for system automation and career advancement.
- Why this job: Make a real impact by working closely with senior leadership on major deals.
- Qualifications: 5+ years in credit control management and strong contract understanding required.
The predicted salary is between 45000 - 49500 £ per year.
Location: Ware, SG12
Salary: £45,000 + 10% Discretionary Bonus
Working Hours: Monday-Friday (Hybrid) 9am-5:30pm
My client is a fast-growing Print, Telecoms, and IT Services provider based in Ware. They are going through a really exciting period of growth and are looking for a sharp, motivated Credit Control Manager to join the team. This isn't just a standard, repetitive collections job. It is a highly visible role where you will manage a small team, work directly with the CEO and CFO, and have a real say in how the business handles major commercial deals. If you are great with people, love solving complex contract or legal puzzles, and want a role where your hard work actually gets noticed by senior leadership, this is the perfect next step for your career.
Key Responsibilities
- Line-manage a team of two credit controllers, setting clear performance targets and collaborating closely with the Billings department.
- Oversee the full sales ledger, including Direct Debit processing, while actively chasing high-value or complex aged debt over 30 days.
- Prepare and present weekly/monthly debtor, dispute, and cashflow reports directly to the CEO, CFO, and CSO.
- Evaluate new and existing customer creditworthiness to set appropriate contractual credit and payment terms.
- Review and approve or reject prospective commercial contracts based on credit and dispute risk grounds before execution.
- Analyse and resolve complex invoice disputes, restructuring agreements where necessary, and managing pre-litigation casework directly with external solicitors.
- Lead the credit function's involvement in the annual audit, taking ownership of all planning, fieldwork, and compliance testing.
- Identify and drive system automation opportunities to modernize and streamline collections, reconciliation, and reporting.
Qualifications
- Minimum of 5 years' experience in a senior credit control or management role.
- CICM qualified, nearly qualified, or equivalent.
- A strong understanding of complex contracts and direct experience working with external legal counsel on debt recovery.
- Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central.
- Practical experience managing and uploading customer data via Direct Debit collection systems.
- Exceptional attention to detail with a proven track record of accurately reconciling complex, multi-contract accounts.
Desirable but not essential
- Experience in Print, Telecoms, or Managed IT Services.
- Experience implementing system automation or AI tools within finance.
Benefits
- 28 Days Holiday
- Birthday off
- Pension Scheme
- Flexible hybrid working
- Salary Sacrifice private healthcare, and dental (after probation)
Credit Control Manager - Hybrid, Lead & Optimize Debts in Ware employer: Mission 4 Recruitment
Join a dynamic and rapidly expanding Print, Telecoms, and IT Services provider in Ware, where your contributions as a Credit Control Manager will be recognised and valued. With a supportive work culture that encourages collaboration with senior leadership, you will have the opportunity to lead a small team, drive innovative solutions, and enjoy a range of benefits including flexible hybrid working, generous holiday allowance, and a comprehensive pension scheme. This role not only offers competitive remuneration but also a chance for personal and professional growth in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager - Hybrid, Lead & Optimize Debts in Ware
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Credit Control Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit control and think about how your experience aligns with their needs. This will help you stand out when discussing how you can lead and optimise debts effectively.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled complex contract issues or resolved disputes in the past. This will demonstrate your capability to handle the challenges of the role and impress those senior leaders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that Credit Control Manager position!
We think you need these skills to ace Credit Control Manager - Hybrid, Lead & Optimize Debts in Ware
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing teams, handling complex contracts, and any relevant software skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in credit control and how you’ve solved complex issues in the past. Let us know why you’re excited about joining our team!
Showcase Your Soft Skills:This role isn’t just about numbers; it’s about people too! Make sure to highlight your communication skills and ability to work with senior leadership. We love candidates who can build relationships and lead a team effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your Numbers
Before the interview, brush up on your financial metrics and key performance indicators relevant to credit control. Be ready to discuss how you've managed debts in the past, including specific figures and outcomes. This shows you’re not just familiar with the role but also have a solid grasp of what drives success.
✨Showcase Your Leadership Skills
Since this role involves managing a team, prepare examples that highlight your leadership style. Think about times when you set clear targets for your team or resolved conflicts. Being able to articulate your approach to team management will resonate well with the interviewers.
✨Prepare for Complex Scenarios
Expect questions about handling complex contract disputes or high-value debts. Prepare a couple of case studies from your experience where you successfully navigated these challenges. This will demonstrate your problem-solving skills and ability to think critically under pressure.
✨Understand the Business Landscape
Research the company’s position in the Print, Telecoms, and IT Services sectors. Familiarise yourself with their recent growth and any challenges they might face. Showing that you understand their business will help you connect your skills to their needs and make a lasting impression.
