At a Glance
- Tasks: Lead a team in managing credit control and resolving complex financial issues.
- Company: Fast-growing Print, Telecoms, and IT Services provider in Ware.
- Benefits: 28 days holiday, birthday off, flexible working, and private healthcare.
- Other info: Exciting growth phase with opportunities for system automation and career advancement.
- Why this job: Make a real impact by working closely with senior leadership on major deals.
- Qualifications: 5+ years in credit control management and strong contract understanding.
Location: Ware, SG12
Salary: £45,000 + 10% Discretionary Bonus
Working Hours: Monday-Friday (Hybrid) 9am-5:30pm
My client is a fast-growing Print, Telecoms, and IT Services provider based in Ware. They are going through a really exciting period of growth and are looking for a sharp, motivated Credit Control Manager to join the team. This isn’t just a standard, repetitive collections job. It is a highly visible role where you will manage a small team, work directly with the CEO and CFO, and have a real say in how the business handles major commercial deals.
If you are great with people, love solving complex contract or legal puzzles, and want a role where your hard work actually gets noticed by senior leadership, this is the perfect next step for your career.
Key Responsibilities:
- Line-manage a team of two credit controllers, setting clear performance targets and collaborating closely with the Billings department.
- Oversee the full sales ledger, including Direct Debit processing, while actively chasing high-value or complex aged debt over 30 days.
- Prepare and present weekly/monthly debtor, dispute, and cashflow reports directly to the CEO, CFO, and CSO.
- Evaluate new and existing customer creditworthiness to set appropriate contractual credit and payment terms.
- Review and approve or reject prospective commercial contracts based on credit and dispute risk grounds before execution.
- Analyse and resolve complex invoice disputes, restructuring agreements where necessary, and managing pre-litigation casework directly with external solicitors.
- Lead the credit function’s involvement in the annual audit, taking ownership of all planning, fieldwork, and compliance testing.
- Identify and drive system automation opportunities to modernize and streamline collections, reconciliation, and reporting.
The successful candidate will have:
- Minimum of 5 years’ experience in a senior credit control or management role.
- CICM qualified, nearly qualified, or equivalent.
- A strong understanding of complex contracts and direct experience working with external legal counsel on debt recovery.
- Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central.
- Practical experience managing and uploading customer data via Direct Debit collection systems.
- Exceptional attention to detail with a proven track record of accurately reconciling complex, multi-contract accounts.
Desirable but not essential:
- Experience in Print, Telecoms, or Managed IT Services.
- Experience implementing system automation or AI tools within finance.
Benefits:
- 28 Days Holiday
- Birthday off
- Pension Scheme
- Flexible hybrid working
- Salary Sacrifice private healthcare, and dental (after probation)
Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Credit Control Manager in Ware employer: Mission 4 Recruitment
Join a dynamic and fast-growing Print, Telecoms, and IT Services provider in Ware, where your contributions as a Credit Control Manager will be recognised and valued. With a supportive work culture that promotes collaboration with senior leadership, you will have the opportunity to lead a small team, drive system automation, and influence major commercial decisions. Enjoy a competitive salary, generous holiday allowance, and flexible hybrid working arrangements, all while being part of an exciting growth journey.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in Ware
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Credit Control Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their business model, especially in Print, Telecoms, and IT Services. This will help you tailor your answers and show that you’re genuinely interested in being part of their growth journey.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you’ve tackled complex contract issues or resolved disputes. This is your chance to shine and demonstrate how you can add value to their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing that Credit Control Manager position.
We think you need these skills to ace Credit Control Manager in Ware
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing teams and handling complex contracts, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved processes or resolved disputes in previous roles. This will help us see the impact you've made in your career.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing personality and enthusiasm, so let that come through in your writing!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It streamlines the process for us and ensures your application gets to the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your Numbers
As a Credit Control Manager, you'll be dealing with financial data daily. Brush up on your understanding of cash flow reports, debtor analysis, and creditworthiness evaluations. Be ready to discuss how you've used these metrics in past roles to drive results.
✨Showcase Your Leadership Skills
This role involves managing a small team, so highlight your leadership experience. Prepare examples of how you've set performance targets, motivated your team, and collaborated with other departments. This will show that you're not just a numbers person but also a people person.
✨Prepare for Complex Scenarios
Expect questions about handling complex invoice disputes or evaluating commercial contracts. Think of specific instances where you successfully navigated these challenges. This will demonstrate your problem-solving skills and ability to work with external legal counsel.
✨Emphasise Your Tech Savvy
With the emphasis on system automation, be prepared to discuss your experience with accounting software and any automation tools you've implemented. Highlight your proficiency in MS Office, especially Excel, and how you've used technology to streamline processes in previous roles.
