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For Companies At a Glance
- Tasks: Collect invoices, resolve customer queries, and manage account reconciliations.
- Company: Established Distribution Company in Stevenage with a supportive team environment.
- Benefits: Competitive salary, pension, 22 days holiday, and onsite gym equipment.
- Why this job: Join a dynamic team and enhance your credit control skills while making a real impact.
- Qualifications: 2-3 years credit control experience and strong customer focus.
- Other info: Opportunity for growth and development in a fast-paced environment.
The predicted salary is between 21600 - 36000 £ per year.
Fantastic opportunity for an experienced credit controller to work for this established Distribution Company in Stevenage. Responsible for ensuring that invoices are collected to the agreed terms of payment set by the business. This role requires someone that can confidently communicate with customers, works well as part of a team, and can liaise with other departments within the business to resolve queries. The role requires a good eye for detail, the ability to work well under pressure and prioritising the workload.
Main Duties:
- Responsible for ensuring that invoices are collected to agreed terms of payment.
- Ensuring accurate and timely processing of invoices, credit notes, and RMAs to maximize cash collections.
- Prompt resolution of customer queries by liaising with other departments within the business.
- Raising manual invoices and credit notes to customers.
- Running credit checks for the opening of new accounts and credit revaluations.
- Ensuring all cash is posted daily for accurate account balances and that remittances are requested.
- Supporting all payments received where necessary to correctly allocate payments.
- Monthly sending of customer statements or as required to customers.
- Daily upload of UKS entity invoices to Invoice Financing Facility in line with agreed process.
- Uploading invoices to customer portals and the management of the portal assigned to you.
- Reconciliation of customer accounts.
- Taking credit card payments.
- Customer refunds - Raising manual invoices and credit notes.
- Ensuring all credit balances are identified to the Accounts Receivable Team Leader where no immediate solution is available.
- Any other duties as requested by the Accounts Receivable Team Leader.
The Ideal Person:
- 2-3 years experience in credit control - looking for more responsibility.
- Excellent team player – happy to help out.
- Extremely customer focused – someone with a desire to get things right first time.
- A knowledge of Infor 10 would be an advantage but not essential.
- Good working knowledge of Excel and Word.
- Above average ability with maths and English!
The Package:
- Competitive basic salary - £30,000 per annum.
- Pension.
- 22 days holiday plus Christmas shut down.
- Virtual Care – GP Service.
- Onsite gym equipment.
If this is of interest and you have the relevant skillset listed above, we would love to hear from you!
Credit Controller – 12 month FTC in Stevenage employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller – 12 month FTC in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to credit control. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've successfully managed customer queries or improved cash collections in previous roles. This will help you stand out as a candidate who gets results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller – 12 month FTC in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer-focused approach and teamwork skills, as these are key for us.
Show Off Your Attention to Detail: In credit control, details matter! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments all day long. Brush up on your maths skills and be ready to discuss how you've successfully managed cash collections in the past. Be prepared to share specific examples of how you resolved customer queries or improved processes.
✨Showcase Your Team Spirit
This role requires a strong team player, so highlight your collaborative experiences during the interview. Think of times when you worked with other departments to resolve issues or improve workflows. Make it clear that you're not just about individual success but also about helping the team achieve its goals.
✨Prepare for Customer Scenarios
Expect questions about how you would handle difficult customer situations. Prepare some scenarios where you had to communicate effectively to resolve issues. Demonstrating your customer-focused approach will show that you can get things right the first time, which is crucial for this role.
✨Familiarise Yourself with Tools
While knowledge of Infor 10 isn't essential, having a good grasp of Excel and Word is important. Familiarise yourself with common functions in Excel that are useful for credit control, like VLOOKUP or pivot tables. Mention any relevant software experience during your interview to show you're ready to hit the ground running.
