At a Glance
- Tasks: Build relationships, manage orders, and ensure smooth customer operations in a dynamic environment.
- Company: Fast-growing distribution company with a vibrant, high-energy team.
- Benefits: Competitive salary, pension, 22 days holiday, and access to gym equipment.
- Other info: Exciting career growth opportunities in a buzzing open-plan office.
- Why this job: Join a supportive team and make a real impact on customer satisfaction.
- Qualifications: Excellent communication, organisation, and Excel skills; team player with attention to detail.
Join a fast‑growing, high‑energy team in a vibrant, fast‑paced distribution company where no two days are the same. We’re on the hunt for a super‑organised, people‑loving Customer Service Administrator to become a true powerhouse behind our customer operations. You’ll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery.
What You’ll Be Doing:
- Building great relationships with an established portfolio of business clients
- Owning inboxes and phone lines: handling customer queries with confidence every day
- Managing Goods In issues and helping resolve product queries
- Processing orders right through to customer delivery
- Keeping track of stock levels and delivery timelines
- Coordinating returns with accuracy
- Taking charge of export compliance paperwork (with our Export Administrator)
- Expediting shipping to keep everything flowing smoothly
- Acting as first point of contact for all queries relating to open orders
Who You Are:
- A brilliant communicator who enjoys dealing with all kinds of people
- A genuine team player who loves pitching in
- Obsessed with getting things right first time
- Exceptionally organised with amazing time‑management skills
- Skilled with Excel and Word
- Strong with numbers and written communication
What You’ll Get:
- Competitive £30,000 salary
- Company pension
- 22 days holiday plus Christmas shutdown
- Virtual Care GP service
- Access to onsite gym equipment
- A supportive, friendly team that values your contribution
If this role sounds like your perfect next step — we’d love to hear from you! Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Administrator in Stevenage employer: Mission 4 Recruitment
Join a global, employee-owned business that prioritises collaboration and flexibility in a vibrant work environment. As a Team Administrator based in Edinburgh, you'll enjoy a varied role supporting senior teams across Scotland and Belfast, with opportunities for professional growth and strong relationship-building. The company fosters a culture of wellbeing and family-friendly policies, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Stevenage
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that role.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you’d handle specific situations they might throw at you, especially around managing queries and orders.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Administrator role. Highlight your customer service experience and any relevant achievements to show us you’re the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your people skills can contribute to our vibrant team. Keep it friendly and professional!
Show Off Your Organisation Skills:As an Administrator, being organised is key! In your application, mention specific examples of how you've managed tasks or projects efficiently. We love seeing how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mission 4 Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing customer queries and processing orders. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your People Skills
As a Customer Service Administrator, you'll be interacting with various clients and team members. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will showcase your communication skills and ability to work well in a team.
✨Be Organised and Detail-Oriented
Since the role requires exceptional organisation and time-management skills, come prepared with a plan for how you manage your tasks. You could even share a brief example of a time when your organisational skills made a difference in your previous job. This will highlight your fit for the fast-paced environment.
✨Brush Up on Your Excel and Word Skills
Given that the job mentions proficiency in Excel and Word, it’s a good idea to review any relevant functions or features you might need. If you can, mention specific tasks you've accomplished using these tools during the interview. This will show that you're ready to hit the ground running!
