At a Glance
- Tasks: Be the friendly face of our office, managing calls and supporting the team.
- Company: Join a dynamic team in a fast-paced, welcoming environment.
- Benefits: Enjoy 22 days holiday, birthday off, and private medical insurance.
- Other info: Flexible hours with early finish Fridays and great career growth opportunities.
- Why this job: Perfect for those who love helping others and thrive in busy settings.
- Qualifications: Experience in reception or admin roles and strong IT skills required.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a friendly, organised, and proactive Receptionist / Administrator to become a key part of our Admin & Finance team. This is a varied and fast-paced role where you will be the welcoming face of the business, keep day-to-day operations running smoothly, and provide essential support across the wider team.
Why join us? If you enjoy helping people, staying one step ahead, and being at the heart of a busy office, this could be the perfect opportunity for you.
What you will be doing:
- Be the first point of contact for incoming calls, directing enquiries quickly and professionally.
- Create a warm, professional welcome for visitors and clients.
- Manage deliveries and help keep the front of house running smoothly.
- Coordinate employee travel arrangements and hotel bookings.
- Set up client records on the CRM system and support day-to-day CRM administration.
- Carry out credit checks accurately and efficiently.
- Send appraisal reminders to managers and directors.
- Support the Finance team and help monitor the shared team inbox.
- Keep office administration on track, including stationery orders, workwear, post, franking, and confidential waste.
- Provide additional administrative support across the business as needed.
What we are looking for:
- Previous experience in a reception, administration, or customer-facing role would be highly beneficial.
- Strong administrative and IT skills, including a good working knowledge of Microsoft Office such as Word, Excel, and Outlook.
- Excellent communication and interpersonal skills, with a professional and confident telephone manner.
- The ability to multitask, prioritise effectively, and stay calm in a busy environment.
- A proactive, positive, and flexible attitude with a willingness to support the wider team.
- Full-time hours of 37 per week: 9.00am-5.30pm Monday to Thursday and 9.00am-5.00pm Friday, with a 1-hour lunch break each day.
What you will get in return:
- 22 days holiday.
- Your birthday off, or the nearest working day if it falls on a weekend.
- Long service awards every 5 years, including extra annual leave and a tax-free bonus.
- Pension contributions of 5% employee and 6% employer.
- Annual eyecare support, including a free eye test voucher and £50 towards your first set of glasses if required for work.
- Dental reimbursement of up to £65 per year for routine check-ups.
- Death in service cover of four times salary on completion of probation.
- Private medical insurance scheme, with employee contribution for up to 2 years and benefit-in-kind tax only after 2 years.
- Access to an employee savings scheme with vouchers, discount cards, utilities, and more.
- Early finish Fridays, with everyone leaving 30 minutes early.
- Time off in lieu of up to 7.5 hours per month, subject to agreement and completion of probation.
- Flu vaccinations reimbursed through expenses each year.
Receptionist / Administrator employer: Mission 4 Recruitment
Join our vibrant team as a Receptionist/Administrator, where you'll be at the heart of our operations in a supportive and dynamic work environment. We pride ourselves on fostering a culture of collaboration and growth, offering generous benefits such as extra annual leave for long service, private medical insurance, and early finish Fridays, ensuring a healthy work-life balance. With opportunities for professional development and a commitment to employee well-being, this role is perfect for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly and appropriately for the role. A polished appearance can set the tone for a great conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and proactive side. Remember, we’re looking for someone who fits in with our team vibe.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've worked in a reception or admin role before, share those stories! We love seeing how your skills match what we're looking for.
Show Off Your Skills:Don’t forget to mention your IT skills, especially with Microsoft Office. If you’ve got any cool tricks up your sleeve, like managing a busy inbox or coordinating travel, let us know! We appreciate a proactive approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mission 4 Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with tasks like managing calls, coordinating travel arrangements, and supporting the Finance team. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your People Skills
As the welcoming face of the business, it's crucial to showcase your excellent communication and interpersonal skills. Prepare examples of how you've successfully handled customer interactions or resolved conflicts in previous roles. This will highlight your ability to create a warm and professional environment.
✨Demonstrate Your Organisational Skills
In a fast-paced role, being organised is key. Bring up specific instances where you've managed multiple tasks effectively, such as coordinating schedules or handling administrative duties. This will show that you can keep day-to-day operations running smoothly.
✨Be Proactive and Positive
Employers love candidates who have a proactive attitude. During the interview, express your willingness to support the wider team and share examples of how you've gone above and beyond in past roles. A positive outlook can set you apart from other candidates!
