At a Glance
- Tasks: Build strong relationships with customers and ensure excellent service.
- Company: Join a collaborative team focused on customer success.
- Benefits: Competitive salary, supportive work environment, and career growth.
- Other info: Dynamic role with opportunities to influence product development.
- Why this job: Make a real impact by enhancing customer experiences and driving satisfaction.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 30000 - 38000 £ per year.
Location: Hertford, SG14
Salary: 30,000 - 38,000
Working Hours: Monday Friday (9:00am 5:00pm)
Our client is seeking a customer-focused Account Manager to play a key role in building and strengthening long-term client relationships across an international customer base. This is an excellent opportunity to join a collaborative and growing team where you’ll have real influence on the customer experience. Combining account management, onboarding support, customer engagement, and problem-solving, the role is ideal for someone who enjoys developing trusted relationships, understanding client needs, and working closely with colleagues across multiple teams.
Key Responsibilities:
- Build and maintain strong relationships with customers, acting as their main point of contact and ensuring they receive excellent service.
- Monitor customer satisfaction and engagement, identifying and addressing any issues to support retention and long-term success.
- Support new customers through the onboarding process, ensuring a smooth transition and successful implementation.
- Gather customer feedback and feature requests, sharing insights with internal teams to help improve products and services.
- Identify opportunities to grow existing accounts through additional products, services or solutions.
Internal Sales Executive employer: Mission 4 Recruitment
Join a dynamic and supportive team in Hertford, where your contributions as an Internal Sales Executive will directly impact customer satisfaction and retention. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for professional advancement while ensuring a healthy work-life balance. With a focus on building long-term client relationships, you will thrive in an environment that values your insights and encourages innovation.
