Office Manager – Full time or Part time in Hertford

We are looking for an exceptionally organised and technically minded Office Manager to join the team at a beautiful country estate just outside of Hertford. This is a varied and hands-on role sitting at the heart of the Estate's day-to-day operations, providing vital administrative and technical support. They are open to either full time or part time (minimum of 30 hours for part time).

The successful candidate will be a calm and capable professional who thrives in a dynamic environment, is comfortable working closely with and at all levels in the organisation and takes genuine pride in keeping things running smoothly behind the scenes. This is a rare opportunity to become a trusted member of a small, dedicated team managing a significant and growing estate business.

• General
  • First point of contact for phone calls, visitors and deliveries
  • Manage the Estate Office inbox and distribute postal deliveries
  • Procure office supplies and code relevant invoices
  • Manage office service contracts
  • Make meeting arrangements
  • Maintain a tidy office and liaise with cleaners and other contractors relating to the office
  • Send the weekly team email of duties and absences
  • Ensure office notices remain up to date
• Central Coordination
  • Manage the Central Calendar and ensure it is kept up to date with all relevant internal and external dates
  • Arrange and coordinate multi-team meetings
  • Assist the Executive Trustee-Director with his meeting organisation, including Board meetings
  • Co-ordinate out-of-hours rosters
  • Arrange all-team training courses and Estate-wide inspections
  • Carry out contractor onboarding and updates for office-based or Estate-wide contractors
  • Monitor the contractor database to ensure consistency of records between teams
  • Co-ordinate staff birthday and anniversary recognition
• Health & Safety
  • Support day-to-day health & safety compliance, including office procedures and DSE checks.
• Technology
  • Act as the first point of contact for IT queries, working closely with external providers.
  • Lead on cyber security awareness, GDPR compliance and practical staff training.
  • Keep AV, VC, phone directories and shared digital resources running smoothly.
  • Champion best practice across Microsoft 365, SharePoint, Planner, To Do and emerging apps such as Power Automate.
  • Identify smarter ways of working through new technology, automation, AI tools and improved systems.
  • Develop and manage JotForm, HubSpot and other central business platforms.
  • Manage software subscriptions, group contracts and technology processes for starters and leavers.
• Security
  • Oversee access control, CCTV, alarms, keys, passwords and security records.
  • Research and recommend improved systems where needed.
• Other
  • Hold responsibility for Office and IT budgets.
  • Provide trusted administrative support to the Executive Trustee-Director.
  • Support Divisional Coordinators with cover when required.
  • Take on varied duties in line with the needs of the role.

• Proven experience in a similar office management, coordination or operations role.
• Highly organised, calm under pressure and confident juggling multiple priorities.
• Strong technical confidence, with a genuine interest in systems, software and cyber security.
• Quick to learn new platforms, solve problems and spot opportunities to improve how things work.
• Flexible, proactive and collaborative, with a positive team-first approach.

Alongside a competitive package, the Estate offers generous employment policies, professional development and the chance to play a key role in a high-performing, supportive team.

• Salary: £35,000–£40,000 DOE
• Hours: 9:00am–5:30pm, with some flexibility required
• Pension: 7% employer contribution
• Benefits: Private healthcare, life assurance, gym discounts, retail savings and employee support via Sage
• Setting: A rare opportunity to join a well-established estate in the Hertfordshire countryside with a long-term, people-first culture

Please note: Due to high application volumes, only shortlisted candidates will be contacted.