At a Glance
- Tasks: Lead CRM strategies to enhance customer journeys through email and SMS campaigns.
- Company: Fast-growing e-commerce company based in Hertford with a vibrant culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement and loyalty in a dynamic environment.
- Qualifications: Extensive CRM management experience, especially with Shopify, Klaviyo, and Zendesk.
- Other info: Join a creative team focused on delivering exceptional customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing e-commerce company based in Hertford is seeking a CRM Manager to oversee customer journeys across various platforms such as email and SMS. The role involves designing automated, personalized campaigns aimed at enhancing customer engagement, loyalty, and retention.
Candidates should possess extensive experience in CRM management, particularly with tools like Shopify, Klaviyo, and Zendesk. The ideal candidate will bring a blend of analytical skills and creativity to drive impactful customer experiences.
CRM Growth Lead for E‑commerce: Journeys & Segmentation in Hertford employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Growth Lead for E‑commerce: Journeys & Segmentation in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work with CRM tools like Shopify and Klaviyo. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM campaigns. Highlight how your analytical skills and creativity led to increased customer engagement and retention. This will make you stand out!
✨Tip Number 3
Prepare for the interview by understanding the company’s current CRM strategies. Think about how you can enhance their customer journeys and bring fresh ideas to the table. We want to see your passion for improving customer experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Growth Lead for E‑commerce: Journeys & Segmentation in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CRM Growth Lead role. Highlight your experience with tools like Shopify, Klaviyo, and Zendesk, and don’t forget to showcase any successful campaigns you've designed!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about e-commerce and how your analytical skills and creativity can enhance customer journeys. Be specific about what excites you about this role.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you increase customer engagement or retention rates? Share those numbers! We love seeing how you’ve made an impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your CRM Tools Inside Out
Make sure you’re well-versed in the CRM tools mentioned in the job description, like Shopify, Klaviyo, and Zendesk. Familiarise yourself with their features and how they can be used to enhance customer journeys. Being able to discuss specific examples of how you've used these tools effectively will impress your interviewers.
✨Showcase Your Analytical Skills
Prepare to discuss how you’ve used data to drive decisions in previous roles. Bring examples of campaigns where you analysed customer behaviour and adjusted strategies accordingly. This will demonstrate your ability to blend analytical skills with creativity, which is key for this role.
✨Craft a Personalised Campaign Example
Think of a successful personalised campaign you’ve designed in the past. Be ready to explain the process, from segmentation to execution, and the results it achieved. This will show your understanding of customer engagement and retention strategies, which are crucial for the position.
✨Prepare Questions About Their Customer Journeys
Have a few thoughtful questions ready about the company’s current customer journeys and how they measure success. This shows your genuine interest in the role and helps you understand their expectations better. Plus, it gives you a chance to showcase your knowledge and ideas on improving their strategies.