Head of Client Services – Hybrid Leadership & Growth
Head of Client Services – Hybrid Leadership & Growth

Head of Client Services – Hybrid Leadership & Growth

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team of Account Managers and manage client communications effectively.
  • Company: A leading marketing and communications firm in Greater London.
  • Benefits: Hybrid work model, dynamic environment, and opportunities for team development.
  • Why this job: Join a progressive firm and make a real impact in client services.
  • Qualifications: Strong background in Direct Mail and transactional services with a client-centric approach.
  • Other info: Fast-paced environment with excellent growth potential.

The predicted salary is between 43200 - 72000 £ per year.

A leading marketing and communications firm in Greater London is seeking a Head of Client Services to lead a team of Account Managers. The ideal candidate will possess a strong background in Direct Mail and transactional services with a client-centric approach.

Responsibilities include:

  • Managing client communications
  • Ensuring timely invoicing
  • Tracking performance metrics
  • Fostering team development within a dynamic and fast-paced environment

This position offers a blend of office and remote work for a progressive and innovative work setting.

Head of Client Services – Hybrid Leadership & Growth employer: Mission 4 Recruitment

As a leading marketing and communications firm in Greater London, we pride ourselves on fostering a dynamic and innovative work culture that prioritises employee growth and development. Our hybrid work model allows for flexibility while ensuring that our team members are supported in their roles, with ample opportunities for professional advancement and collaboration within a vibrant team of experts. Join us to be part of a forward-thinking organisation that values creativity and client-centric solutions.
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Contact Detail:

Mission 4 Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Client Services – Hybrid Leadership & Growth

Tip Number 1

Network like a pro! Reach out to your connections in the marketing and communications field. Attend industry events or webinars to meet potential employers and showcase your expertise in client services.

Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their approach to Direct Mail and transactional services, so you can demonstrate how your client-centric mindset aligns with their goals.

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've developed teams in the past and how you plan to foster growth within a dynamic environment. Use examples that highlight your ability to manage client communications effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Head of Client Services – Hybrid Leadership & Growth

Leadership Skills
Client-Centric Approach
Direct Mail Expertise
Transactional Services Knowledge
Client Communication Management
Performance Metrics Tracking
Team Development
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in Direct Mail and transactional services, as well as any leadership roles you've had. We want to see how you can bring your client-centric approach to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Head of Client Services role. Share specific examples of how you've managed client communications and fostered team development in previous positions.

Showcase Your Metrics: We love numbers! When discussing your past experiences, include performance metrics that demonstrate your success in managing client accounts. This will help us see the impact you've made in your previous roles.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to see what you bring to the table!

How to prepare for a job interview at Mission 4 Recruitment

Know Your Stuff

Make sure you brush up on your knowledge of Direct Mail and transactional services. Be ready to discuss how your experience aligns with the company's client-centric approach and how you can lead a team effectively in this area.

Showcase Your Leadership Style

Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you fostered team development and improved performance metrics, as this will resonate well with the interviewers.

Communicate Clearly

Since managing client communications is key for this role, practice articulating your thoughts clearly and concisely. You might even want to simulate a client meeting scenario to demonstrate your communication skills during the interview.

Embrace the Hybrid Model

Familiarise yourself with the benefits and challenges of hybrid work environments. Be prepared to discuss how you would manage a team both in-office and remotely, ensuring productivity and engagement in a dynamic setting.

Head of Client Services – Hybrid Leadership & Growth
Mission 4 Recruitment

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