Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our customer service team, handling calls and inquiries.
- Company: Join a thriving family-run business known for quality and growth.
- Benefits: Enjoy a competitive package, career development, and free on-site parking.
- Why this job: Make a real impact in a supportive team focused on customer satisfaction.
- Qualifications: Bring your multitasking skills and enthusiasm for helping others.
- Other info: Immediate start available; perfect for those seeking a temporary to permanent role.
The predicted salary is between 28800 - 43200 £ per year.
Location: Saffron Walden / On-site
Salary: £24,000
Temporary to Permanent / Permanent: Immediate start!
Working hours: Monday – Friday 9am – 5pm
Job Code: AC1852
An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business. You will be joining an established and successful organisation and become a valued member of the customer services team as a Customer Services Advisor.
My client is a family run business committed to providing customers with the highest quality of both products and service. The business have doubled their workforce and turnover in the past 5 years, with plans for further expansion into new markets in the coming years.
Key Responsibilities:
Essential skills:
Benefits:
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.
Customer Services Advisor – On-site employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor – On-site
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. Since this is a family-run business, showing that you understand and appreciate their commitment to high-quality products and service can set you apart during any interviews.
✨Tip Number 2
Prepare to discuss your experience with CRM systems, as recording information on these platforms is a key responsibility. Highlight any relevant experience you have in managing customer accounts or handling inquiries effectively.
✨Tip Number 3
Demonstrate your ability to multitask and manage time efficiently. Think of examples from your past roles where you successfully handled multiple responsibilities at once, especially under pressure, as this will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for customer satisfaction during your interactions. Prepare to share specific instances where you went above and beyond to ensure a positive customer experience, as this aligns perfectly with the company's customer-first focus.
We think you need these skills to ace Customer Services Advisor – On-site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Customer Services Advisor. Emphasise your ability to handle customer inquiries, manage multiple tasks, and maintain professionalism.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in customer service.
Highlight Key Skills: In your application, focus on essential skills mentioned in the job description, such as time management, interpersonal skills, and flexibility. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mission 4 Recruitment
✨Show Your Customer Service Skills
As a Customer Services Advisor, you'll be the first point of contact for customers. Be prepared to demonstrate your excellent interpersonal skills and how you handle customer inquiries effectively during the interview.
✨Highlight Your Multi-tasking Abilities
This role requires juggling various tasks like processing payments and liaising with different departments. Share examples from your past experiences where you've successfully managed multiple responsibilities at once.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific customer service scenarios. Think about situations where you resolved conflicts or provided exceptional service, and be ready to discuss them.
✨Demonstrate Your Team Spirit
The company values collaboration and being a team player. Be sure to express your enthusiasm for working in a team environment and share instances where you've contributed positively to a team effort.
