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- Tasks: Support the sales team with admin tasks and deliver top-notch customer service.
- Company: Friendly company located near Cuffley Station, fostering a collaborative environment.
- Benefits: Competitive salary, flexible hours, gym membership, and 25 days holiday.
- Why this job: Join a small team where your contributions make a real difference every day.
- Qualifications: Great communication skills, team player, and comfortable with software like Sage and Excel.
- Other info: Enjoy a casual dress code and access to on-site amenities like a gym and restaurant.
The predicted salary is between 23000 - 29000 £ per year.
This is a brand-new role for a lovely company based in Goffs Oak and very close to Cuffley Station. They are currently looking for a well organised and proactive Admin/Customer Service Advisor to support the sales team with their admin, process orders and deliver excellent customer service. You will be the key point of contact for customers and internal teams, ensuring orders, enquiries and sales processes run smoothly. NB there is no onsite parking but it is only a short walk from the station.
Key Responsibilities
- Inputting Sales Orders – Sage, Outlook, Customer Portals
- Customer Queries – Telephone, emails, Parcelforce (pods, tracking)
- Invoicing – manifest, Sage Commercial invoices
- Warehouse – daily communication
- Weekly reports – dashboard, excel
As this is a small team you may be required to help out in other areas such as:
- Stock inventory, stock takes
- Supplier communications – globally, imports, exports
- Tenders Presentations – new products (PowerPoint)
- Website – copy, images, videos
- Compliance – safety certificates, testing houses
Key Requirements
- You must be a great team player, collaborate effectively with colleagues and contribute to a great team working atmosphere
- Confident communication skills
- Commercial awareness
- Customer service
- Comfortable with a range of software packages including Sage, Word, Excel and PowerPoint
- A desire to please and exceed customer expectation
Must Haves
- Comfortable on the telephone in front of others
- Excellent communication skills
- Competitive and driven by targets
- Attention to detail
- Good Excel/Word skills
- Accuracy of written communication
- Can happily work alone
What we offer:
- Competitive basic salary - £27,000 - £28,000
- Located next to Cuffley station
- Flexible start time - either 8am – 4.30pm or 9am until 5.30pm
- On site – Canteen, Restaurant, Gym, Spa
- 25 days holiday, plus bank holidays
- Gym Membership
- Casual dress code
If this is of interest and you have the relevant skillset listed above, we would love to hear from you!
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Administrator/Customer Service Advisor in Cuffley employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Customer Service Advisor in Cuffley
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-specific scenarios. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview can leave a lasting impression. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Administrator/Customer Service Advisor in Cuffley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator/Customer Service Advisor role. Highlight your experience with customer service, admin tasks, and any relevant software like Sage or Excel. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for this role. Don’t forget to mention your passion for delivering excellent customer service – we love that!
Show Off Your Attention to Detail: In this role, accuracy is key. Make sure your application is free from typos and errors. A well-organised application reflects your attention to detail, which is something we value highly at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Plus, it’s super easy to do!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its products. Research their customer service approach and be ready to discuss how you can contribute to their team. This shows you’re proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
As an Administrator/Customer Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer queries or worked within a team.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and attention to detail. Think about scenarios where you’ve had to manage multiple tasks or resolve issues efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part
Even if the company has a casual dress code, it’s always better to err on the side of professionalism for the interview. Choose smart-casual attire that reflects your respect for the opportunity and the company culture.
