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- Tasks: Lead and manage cleaning operations across schools, ensuring top-notch service and client satisfaction.
- Company: Dynamic SME in the facilities sector focused on growth and excellence.
- Benefits: Competitive salary, electric company car, extra leave for your birthday, and wellness support.
- Why this job: Join a growing team and make a real impact in the education sector.
- Qualifications: Strong leadership skills and experience in managing operational teams and budgets.
- Other info: Enjoy professional development opportunities and a supportive work environment.
Location: Croydon, BR3
Salary: Up to £45,000 (+ Electric Company Car)
Working Hours: Monday- Friday (9am – 5pm)
We are delighted to be supporting a dynamic and rapidly expanding SME in the facilities sector as they seek to appoint an exceptional Regional Cleaning Manager. This is a superb opportunity to join a business that is committed to growth and operational excellence.
Our client requires a results-driven and highly professional Regional Manager to take ownership of a key portfolio of schools within the Lincoln area. This critical management role is focused on driving operational performance, ensuring contract profitability, and maintaining the highest standards of service quality and client satisfaction.
Compliance Requirement: Given the nature of working within the education sector, the successful candidate will be required to successfully pass an enhanced Disclosure and Barring Service (DBS) check to our client's satisfaction.
Key Responsibilities:
- Effective management, coaching, and recruitment of site-based teams to ensure consistent, high-quality service delivery.
- Diligent management of site budgets to maximise contract profitability, identifying and implementing cost-saving measures and efficiency improvements.
- Serving as the senior operational point of contact for clients, fostering and maintaining robust, professional relationships that lead to high satisfaction and account retention.
- Conducting regular, robust quality audits across all sites and proactively ensuring the specified cleaning standards are met and sustained.
- Actively seeking opportunities for continuous improvement, account growth, and selling in additional value-added services to the existing client base.
- Ensuring rigorous adherence to all relevant Health & Safety legislation and company procedures across the portfolio.
- Providing regular project support, reports, and ad-hoc activities as required by the Operations Manager to support strategic decision-making.
Requirements, Skills & Experience:
- Proven expertise in managing operational teams, financial budgets, and complex client relationships within a service industry.
- Strong leadership, motivational, and planning skills, coupled with the ability to influence stakeholders at a senior client level.
- Practical working knowledge of Health and Safety management systems and legislation, ideally within the contract cleaning industry.
- Previous experience working with clients in the education sector (schools, academies) would be a distinct advantage.
Employee Benefits:
- An additional day of annual leave to celebrate your birthday!
- Free access to an extensive E-Learning Platform (40+ courses) to support ongoing career growth.
- Access to an online Wellbeing platform to promote health and balance.
- A paid volunteering day annually to support a cause of your choice.
- Participation in the 'Above & Beyond' Reward Scheme for outstanding performance.
- A comprehensive death in service policy.
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.
Regional Manager in Croydon employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities sector and let them know you're on the hunt for a Regional Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to operational excellence and client satisfaction, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you've successfully managed teams and budgets in the past. Highlight specific examples that demonstrate your ability to drive performance and maintain high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Regional Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Manager role. Highlight your experience in managing operational teams and client relationships, especially in the education sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and operational success, and don’t forget to express your enthusiasm for joining our dynamic team.
Showcase Your Achievements: When filling out your application, be sure to showcase your achievements. Whether it's improving service quality or managing budgets effectively, we love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Mission 4 Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Regional Manager in the facilities sector. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Regional Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully managed teams, improved service delivery, or enhanced client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Understand Compliance and Safety
Given the nature of the role, it's important to demonstrate your knowledge of Health and Safety legislation and compliance requirements, especially in the education sector. Brush up on relevant regulations and be ready to discuss how you've ensured adherence in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about their approach to continuous improvement or how they measure client satisfaction. It’s a great way to engage with the interviewer and leave a lasting impression.
