At a Glance
- Tasks: Lead a dynamic team in managing credit control and resolving complex financial challenges.
- Company: Fast-growing Print, Telecoms, and IT Services provider based in Ware.
- Benefits: 28 days holiday, birthday off, flexible hybrid working, and private healthcare.
- Other info: Exciting growth phase with opportunities for professional development and system automation.
- Why this job: Make a real impact by working closely with senior leadership on major commercial deals.
- Qualifications: 5+ years in credit control management and strong contract negotiation skills.
The predicted salary is between 45000 - 49500 £ per year.
Location: Ware, SG12
Salary: £45,000 + 10% Discretionary Bonus
Working Hours: Monday-Friday (Hybrid) 9am-5:30pm
My client is a fast-growing Print, Telecoms, and IT Services provider based in Ware. They are going through a really exciting period of growth and are looking for a sharp, motivated Credit Control Manager to join the team. This isn't just a standard, repetitive collections job. It is a highly visible role where you will manage a small team, work directly with the CEO and CFO, and have a real say in how the business handles major commercial deals. If you are great with people, love solving complex contract or legal puzzles, and want a role where your hard work actually gets noticed by senior leadership, this is the perfect next step for your career.
Key Responsibilities:
- Line-manage a team of two credit controllers, setting clear performance targets and collaborating closely with the Billings department.
- Oversee the full sales ledger, including Direct Debit processing, while actively chasing high-value or complex aged debt over 30 days.
- Prepare and present weekly/monthly debtor, dispute, and cashflow reports directly to the CEO, CFO, and CSO.
- Evaluate new and existing customer creditworthiness to set appropriate contractual credit and payment terms.
- Review and approve or reject prospective commercial contracts based on credit and dispute risk grounds before execution.
- Analyse and resolve complex invoice disputes, restructuring agreements where necessary, and managing pre-litigation casework directly with external solicitors.
- Lead the credit function’s involvement in the annual audit, taking ownership of all planning, fieldwork, and compliance testing.
- Identify and drive system automation opportunities to modernize and streamline collections, reconciliation, and reporting.
The successful candidate will have:
- Minimum of 5 years’ experience in a senior credit control or management role.
- CICM qualified, nearly qualified, or equivalent.
- A strong understanding of complex contracts and direct experience working with external legal counsel on debt recovery.
- Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central.
- Practical experience managing and uploading customer data via Direct Debit collection systems.
- Exceptional attention to detail with a proven track record of accurately reconciling complex, multi-contract accounts.
Desirable but not essential:
- Experience in Print, Telecoms, or Managed IT Services.
- Experience implementing system automation or AI tools within finance.
Benefits:
- 28 Days Holiday
- Birthday off
- Pension Scheme
- Flexible hybrid working
- Salary Sacrifice private healthcare, and dental (after probation)
Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Credit Control Manager in Ware employer: Mission 4 Recruitment Ltd
Join a dynamic and fast-growing Print, Telecoms, and IT Services provider in Ware, where your contributions as a Credit Control Manager will be recognised and valued. With a supportive work culture that encourages collaboration with senior leadership, you will have the opportunity to lead a small team, drive system automation, and influence major commercial decisions. Enjoy a competitive salary, flexible hybrid working, and generous benefits including 28 days holiday and private healthcare, making this an excellent place for career growth and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in Ware
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company inside out. Understand their values, recent projects, and challenges they face. This way, you can tailor your answers to show how you can help them tackle those issues head-on.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you get comfortable with common questions and refine your responses, making you feel more confident when the real deal comes along.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Credit Control Manager in Ware
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing teams and handling complex contracts, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in credit control and how you’ve made an impact in previous positions. We love a good story!
Showcase Your Skills:Don’t forget to showcase your technical skills, especially your proficiency in MS Office and any accounting software you've used. If you have experience with system automation or AI tools, make sure to mention that too. We’re all about modernising processes!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep everything organised and ensures your application gets to the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Mission 4 Recruitment Ltd
✨Know Your Numbers
As a Credit Control Manager, you'll be dealing with financial data daily. Brush up on your Excel skills and be ready to discuss how you've managed complex accounts in the past. Prepare some examples of how you’ve reconciled multi-contract accounts or handled aged debt.
✨Showcase Your Leadership Skills
You'll be managing a small team, so it's crucial to demonstrate your leadership abilities. Think about times when you've set performance targets or collaborated with other departments. Be prepared to share specific instances where your leadership made a difference.
✨Understand the Business Landscape
This role involves working closely with the CEO and CFO, so show that you understand the bigger picture. Research the company’s growth strategy and be ready to discuss how your role can contribute to their goals. This will show your enthusiasm and strategic thinking.
✨Prepare for Complex Scenarios
You’ll likely face questions about resolving disputes and evaluating creditworthiness. Think through some complex scenarios you've encountered and how you navigated them. Being able to articulate your problem-solving process will impress the interviewers.
