At a Glance
- Tasks: Take charge of collections and manage complex disputes in a dynamic environment.
- Company: Leading UK tech provider with a focus on innovation and growth.
- Benefits: Competitive salary, career development, and a chance to make an impact.
- Other info: Join a vibrant team where your contributions are recognised and valued.
- Why this job: Be a key player in a growing company and enhance your financial skills.
- Qualifications: Experience in credit control and strong stakeholder management skills.
The predicted salary is between 35000 - 45000 £ per year.
My client is a leading UK technology and services provider delivering specialist Print, Telecoms, and IT Managed Services. Currently navigating an exciting period of growth, they are looking for a sharp, commercially minded Senior Credit Controller to join their team based in Ware. This isn’t a standard, repetitive collections job. Reporting directly to the Credit Control Manager, you will take full ownership of a high-volume ledger, driving collections, managing the Direct Debit process, and unpicking complex disputes across multi-service accounts. This is a highly visible role where your hard work actually gets noticed. You’ll need the confidence to manage stakeholders and the commercial awareness to work through intricate contract or legal puzzles that come with major commercial deals.
Key Responsibilities:
- Drive proactive collections across your allocated ledger, minimising aged debt and optimising monthly cash flow.
- Ensure prompt, accurate cash allocation and meticulously reconcile unallocated receipts.
- Oversee the end-to-end Direct Debit process, including daily BACS reports, failures, reinstatements, and scheme compliance.
- Log, investigate, and resolve complex queries, partnering with Sales, Operations, and Billing to hold internal stakeholders to timelines.
- Maintain and repair critical customer relationships, balancing assertiveness with empathy.
Senior Credit Controller employer: Mission 4 Recruitment Ltd
As a leading UK technology and services provider, our company offers an exceptional work environment that fosters innovation and collaboration. Located in Ware, we pride ourselves on our dynamic culture where every team member's contributions are valued, providing ample opportunities for professional growth and development. Join us to be part of a forward-thinking team that not only recognises your hard work but also supports you in navigating complex challenges in a rewarding and meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Credit Controller role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Understand their approach to credit control and think about how your skills can help them navigate their growth. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve tackled complex disputes in the past and how you can drive proactive collections. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience with high-volume ledgers and any specific achievements in collections that show off your skills. We want to see how you can drive proactive collections and manage complex disputes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your commercial awareness and how you've successfully navigated intricate contract issues in the past. We love seeing your personality come through!
Showcase Your Stakeholder Management Skills:In your application, don’t forget to mention your experience managing stakeholders. This role requires confidence and the ability to maintain critical customer relationships, so share examples of how you've successfully balanced assertiveness with relationship-building.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at this exciting time of growth!
How to prepare for a job interview at Mission 4 Recruitment Ltd
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with high volumes of data. Brush up on your financial metrics and be ready to discuss how you've successfully managed collections in the past. Be prepared to share specific examples of how you’ve minimised aged debt and optimised cash flow.
✨Master the Art of Communication
This role requires you to manage stakeholders effectively. Practice articulating your thoughts clearly and confidently. Think about how you can demonstrate your ability to resolve complex disputes and maintain customer relationships during the interview. Role-play scenarios with a friend to build your confidence.
✨Understand the Business Landscape
Familiarise yourself with the company’s services and the industry they operate in. Knowing their Print, Telecoms, and IT Managed Services will help you connect your experience to their needs. Show that you understand the commercial implications of credit control and how it impacts overall business performance.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Prepare to discuss how you would handle specific situations, like managing a Direct Debit failure or resolving a complex query. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
