At a Glance
- Tasks: Support the sales team with quotes, customer communication, and data management.
- Company: Established company in Stevenage with a fast-paced, collaborative environment.
- Benefits: Competitive salary, bonus potential, pension, and 22 days holiday plus bank holidays.
- Other info: Opportunities for professional development and career progression available.
- Why this job: Join a dynamic team and develop your skills in a supportive workplace.
- Qualifications: Experience in sales support, strong communication, and proficiency in Excel required.
Fantastic opportunity for an experienced Sales Support Administrator to join this exciting and established company in Stevenage. Due to rapid expansion, they are now looking for someone who is highly organised, competent and with good communication skills to join this fast-paced team. You must have proven sales support experience. You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Sales Team. As part of this team, you will be eligible to join the team bonus scheme after your probation period, based on your team’s target being achieved.
Key Responsibilities
- Sales Support: Provide end-to-end sales support including quoting, sourcing and managing daily customer communication.
- CRM Management: Maintain accurate and up-to-date records in the company’s CRM system, ensuring all customer interactions and order progressions are logged and traceable.
- Order Progression: Liaise closely with the Customer Service Executive (CSE) team to track and expedite orders.
- Email Management: Cover sales team inboxes during absences or peak periods, ensuring timely and professional responses.
- Data Handling: Use Excel to manage and analyse sales data, maintain pricing files, and track supplier/customer performance metrics.
- Administrative Tasks: Handle a wide range of administrative duties to support the sales process, from order entry to document preparation and reporting.
Key Requirements
- Proven experience in a sales support, account coordination, high-volume, high-pressure administration role.
- Strong communication skills – both written and verbal – with a confident, outgoing, and proactive attitude.
- CRM experience (Salesforce, or similar system) is essential.
- High proficiency in Microsoft Excel – ability to manage spreadsheets, use formulas, and analyse sales data.
- Excellent organisational skills with strong attention to detail and the ability to multitask effectively.
- Ability to work both independently and collaboratively in a team environment.
- Familiarity with electronic components or the electronics distribution industry is an advantage.
What we offer:
- Competitive basic salary - £28,000 - plus bonus after 3 months (up to £500/month)
- Pension
- 22 days holiday, plus bank holidays, plus Christmas shut down
- Virtual Care – GP Service
- Onsite Gym equipment
- A supportive and inclusive working environment within a global organisation.
- Opportunities for professional development and career progression in time.
If this is of interest and you have the relevant skillset listed above, we would love to hear from you!
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Sales Support Administrator employer: Mission 4 Recruitment Ltd
Join a dynamic and rapidly expanding company in Stevenage as a Sales Support Administrator, where you will thrive in a supportive and inclusive work environment. With competitive salaries, a team bonus scheme, and opportunities for professional development, this role offers not just a job, but a pathway to career growth within a global organisation. Enjoy the benefits of a modern office culture, including access to onsite gym equipment and a virtual GP service, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Administrator role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support. Think about your past experiences and how they relate to the key responsibilities mentioned in the job description. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems or Excel, be ready to discuss specific examples of how you've used these tools effectively. This will demonstrate your competence and make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience, especially in sales support and CRM management, so we can see how you fit right into our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for our fast-paced environment. We want to know what makes you tick!
Show Off Your Excel Skills:Since Excel proficiency is key for this role, don’t shy away from mentioning specific examples of how you've used it in past jobs. We love seeing those numbers and data handling skills in action!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at Mission 4 Recruitment Ltd
✨Know Your Sales Support Inside Out
Make sure you brush up on your sales support experience. Be ready to discuss specific examples of how you've provided end-to-end sales support, managed customer communications, and handled CRM systems like Salesforce. This will show that you understand the role and can hit the ground running.
✨Excel Skills Are Key
Since this role requires high proficiency in Microsoft Excel, prepare to demonstrate your skills. Bring examples of spreadsheets you've managed or data analyses you've conducted. If possible, practice using formulas and functions so you can confidently discuss them during the interview.
✨Show Off Your Communication Skills
Strong communication is crucial for this position. Think about times when you've effectively communicated with team members or customers. Be prepared to share these experiences, highlighting your proactive attitude and ability to handle inquiries professionally, especially during busy periods.
✨Team Player Mindset
This role involves working closely with a large team, so emphasise your ability to collaborate. Share examples of how you've successfully worked in a team environment, supported colleagues, and contributed to achieving team targets. This will demonstrate that you're not just a lone wolf but a valuable team player.
