At a Glance
- Tasks: Manage client relationships and deliver top-notch customer service.
- Company: Join a growing team in a relaxed yet professional environment.
- Benefits: £26k salary, company car, annual bonus, and hybrid working options.
- Other info: Enjoy a day off on your birthday and ongoing training opportunities.
- Why this job: Perfect for recent graduates looking to kickstart their career with no sales pressure.
- Qualifications: Strong customer service skills and basic office experience required.
The predicted salary is between 30000 - 32000 £ per year.
We are recruiting an Account Manager to join a growing team of 30 account managers. This is an excellent opportunity for someone at the start of their career, including recent graduates, who has strong customer service skills and some office experience.
The role focuses on relationship management and supporting an existing portfolio of clients with no sales involved. A company car is provided. Hybrid working is available after probation.
Key Responsibilities of Account Manager- Deliver excellent customer service
- Has excellent customer service skills
- Is numerate and confident using Word and Excel (GCSE Maths Grade B/Level 6)
- Holds a full driving licence
- Individuals at the early stage of their career
- Candidates with some office experience looking to progress
You’ll join a relaxed yet professional team that provides ongoing training, development, and excellent employee benefits. Employees also receive a day off on their birthday.
Perks & Benefits for Account Manager- ~£26k salary + company car
- ~£3k annual bonus (£750 per quarter), guaranteed for year one
- ~ Pension scheme
- ~ Long service awards
- ~37-hour working week (with an early finish on Fridays)
- ~ Generous company pension scheme*
- ~ Employee discounts and savings*
- ~ Hybrid working after probation
However, we will keep your details on our database, and will contact you when other suitable positions come in.
Manager-Account Manager employer: Mission 4 Recruitment Ltd
Join a vibrant and supportive team at this independent accountancy firm in Hoddesdon, where your work-life balance is genuinely valued. With a focus on professional growth and a fun, collaborative culture, you'll have the opportunity to develop your skills while working with a diverse client portfolio. Enjoy the benefits of a close-knit environment that prioritises both your career progression and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Mission 4 Recruitment Ltd value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Mission 4 Recruitment Ltd a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Mission 4 Recruitment Ltd!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Mission 4 Recruitment Ltd.
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Mission 4 Recruitment Ltd!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Mission 4 Recruitment Ltd
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
