Job Description We are seeking a professional Call Centre Operative to join our client working in property debt collection. In this role, you will handle inbound and outbound calls, assisting customers with account inquiries, discussing repayment options, and guiding them toward resolving outstanding property-related balances. Explain account statuses, payment methods, and the debt recovery process clearly and professionally. Update Account Records: Document all phone interactions, agreement details, and customer notes accurately in the database during or immediately after each call. Previous experience in a customer service, or call centre environment. Proficient computer skills for navigating databases and updating records. 25 days holiday plus 1 additional day for every full year of service. ~ Discretionary bonus. ~ On-site parking. ~ Company Pension. ~ Company social events. ~ Death in service. ~ Progression opportunities. However, we will keep your details on our database, and will contact you when other suitable positions become available.
Call Handler and Operator in Hertford employer: Mission 4 Recruitment Ltd
Join a thriving business in Ware as an Accounts Manager, where you'll be part of a close-knit team that values collaboration and communication. With a vibrant work culture, opportunities for professional growth, and benefits like healthcare schemes and company social events, this role offers a rewarding environment for those looking to make a meaningful impact in their career.