Customer Service & Maintenance Coordinator

Customer Service & Maintenance Coordinator

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Mission 4 Recruitment Ltd

At a Glance

  • Tasks: Manage post-installation aftercare service and coordinate engineer schedules.
  • Company: Respected heating and plumbing specialist with a supportive team culture.
  • Benefits: Competitive salary, job stability, and a dynamic work environment.
  • Other info: Own vehicle and valid driving licence required for commuting.
  • Why this job: Be the central hub of a thriving business and make a real impact.
  • Qualifications: Proactive, highly organised, with problem-solving and customer care skills.

The predicted salary is between 30000 - 35000 £ per year.

Location: Hitchin, SG4

Salary: £30,000 - £35,000 (Depending on experience)

Working Hours: Monday-Friday (8am-5pm)

Job Code: MJ2318

Are you a proactive, highly organized coordinator looking for a pivotal role with a thriving local business? Our client, a respected specialist in heating and plumbing, is seeking an operational coordinator to manage their post-installation aftercare service from their scenic, rural office just outside Hitchin. This is a fast-paced, high-impact role where you’ll act as the central hub of the team, managing engineer schedules, liaising with residents, and keeping regulatory compliance strictly on track. If you excel at problem-solving, routing logistics, and delivering great customer care, this position offers brilliant job stability, daily variety, and high ownership within a close-knit, supportive team environment.

Please note: Due to the company's attractive rural office location, having your own vehicle and a valid driving licence is essential for commuting.

Key Responsibilities:

  • Log, track, and manage incoming plumbing and heating aftercare defects from initial report to resolution.
  • Efficiently route and schedule engineers to ensure repair...

Customer Service & Maintenance Coordinator employer: Mission 4 Recruitment Ltd

Join a vibrant and supportive team at this independent accountancy firm in Hoddesdon, where your work-life balance is genuinely valued. With a focus on professional growth and a fun, collaborative culture, you'll have the opportunity to develop your skills while working with a diverse client portfolio. Enjoy the benefits of a close-knit environment that prioritises both your career progression and personal well-being.

Mission 4 Recruitment Ltd

Contact Details:

Mission 4 Recruitment Ltd Recruitment Team

We think you need these skills to ace Customer Service & Maintenance Coordinator

Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis