Regional Manager in Croydon, Surrey

Location: Croydon, BR3

Salary: Up to £45,000 (Electric Company Car)

Working Hours: Monday- Friday (9am – 5pm)

Job Code: MJ2178

We are delighted to be supporting a dynamic and rapidly expanding SME in the facilities sector as they seek to appoint an exceptional Regional Cleaning Manager. This is a superb opportunity to join a business that is committed to growth and operational excellence.

Our client requires a results-driven and highly professional Regional Manager to take ownership of a key portfolio of schools within the Lincoln area. This critical management role is focused on driving operational performance, ensuring contract profitability, and maintaining the highest standards of service quality and client satisfaction.

Compliance Requirement: Given the nature of working within the education sector, the successful candidate will be required to successfully pass an enhanced Disclosure and Barring Service (DBS) check to our client's satisfaction.

Key Responsibilities:

• The Regional Manager will be accountable for the entire operational and commercial performance of the allocated sites, including:
• Effective management, coaching, and recruitment of site-based teams to ensure consistent, high-quality service delivery.
• Diligent management of site budgets to maximise contract profitability, identifying and implementing cost-saving measures and efficiency improvements.
• Serving as the senior operational point of contact for clients, fostering and maintaining robust, professional relationships that lead to high satisfaction and account retention.
• Conducting regular, robust quality audits across all sites and proactively ensuring the specified cleaning standards are met and sustained.
• Actively seeking opportunities for continuous improvement, account growth, and selling in additional value-added services to the existing client base.
• Ensuring rigorous adherence to all relevant Health & Safety legislation and company procedures across the portfolio.
• Providing regular project support, reports, and ad-hoc activities as required by the Operations Manager to support strategic decision-making.

Requirements, Skills & Experience:

• The successful candidate will demonstrate a blend of strong leadership skills, commercial awareness, and operational experience:
• Proven expertise in managing operational teams, financial budgets, and complex client relationships within a service industry.
• Strong leadership, motivational, and planning skills, coupled with the ability to influence stakeholders at a senior client level.
• Practical working knowledge of Health and Safety management systems and legislation, ideally within the contract cleaning industry.
• Previous experience working with clients in the education sector (schools, academies) would be a distinct advantage.

Employee Benefits:

• Our client offers a competitive salary and an excellent benefits package designed to support both professional development and personal wellbeing, including:
• An additional day of annual leave to celebrate your birthday!
• Free access to an extensive E-Learning Platform (40 courses) to support ongoing career growth.
• Access to an online Wellbeing platform to promote health and balance.
• A paid volunteering day annually to support a cause of your choice.
• Participation in the 'Above & Beyond' Reward Scheme for outstanding performance.
• A comprehensive death in service policy.

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.