Senior Helplines Coordinator in Waterloo
Senior Helplines Coordinator

Senior Helplines Coordinator in Waterloo

Waterloo Full-Time 26800 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate helpline services and support individuals in crisis.
  • Company: Join a vital charity making a difference for missing people.
  • Benefits: Flexible hours, competitive salary, and meaningful work.
  • Why this job: Be part of a team that helps reunite families and supports those in need.
  • Qualifications: Experience in helpline coordination or support services preferred.
  • Other info: Work in a supportive environment with opportunities for personal growth.

The predicted salary is between 26800 - 40000 £ per year.

Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo)

Salary: £33,500 pro rata (£26,800 actual)

Hours: 28 hours per week - Wednesday 10:00-18:00, Thursday 9:30-17:30, Friday 9:30-17:30, Saturday 10:00-18:00

Contract: Permanent

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to support those affected by missing.

Senior Helplines Coordinator in Waterloo employer: Missing People

At Missing People, we pride ourselves on being an exceptional employer that values the contributions of our team members. Located in the vibrant South West London area, our supportive work culture fosters collaboration and personal growth, offering employees opportunities to develop their skills while making a meaningful impact in the community. With flexible working hours and a commitment to employee well-being, we ensure that our staff feel valued and motivated in their roles.
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Contact Detail:

Missing People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Helplines Coordinator in Waterloo

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, especially since Missing People is all about making a difference.

✨Tip Number 3

Practice your responses to common interview questions. We can help you with mock interviews to boost your confidence and ensure you shine when it counts.

✨Tip Number 4

Apply through our website for a smoother process. It shows you're serious about the role and gives us a chance to see your application first-hand!

We think you need these skills to ace Senior Helplines Coordinator in Waterloo

Coordination Skills
Communication Skills
Empathy
Crisis Management
Problem-Solving Skills
Team Leadership
Organisational Skills
Data Management
Report Writing
Interpersonal Skills
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Senior Helplines Coordinator role. Highlight any previous experience in helplines or support services, as this will show us you understand the importance of the position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping people and how your background makes you a great fit for our team. Be genuine and let your personality come through!

Showcase Your Communication Skills: As a Senior Helplines Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past roles or specific situations where your communication made a difference.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!

How to prepare for a job interview at Missing People

✨Know the Organisation Inside Out

Before your interview, make sure you research Missing People thoroughly. Understand their mission, values, and the specific challenges they face in helplines coordination. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Experience with Empathy

As a Senior Helplines Coordinator, empathy is key. Prepare examples from your past roles where you've demonstrated compassion and understanding, especially in high-pressure situations. This will highlight your suitability for the role and your ability to connect with those in need.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations you've encountered in previous roles and how you handled them. Practising these responses will help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, training opportunities, or the future direction of the helplines. This shows that you're not just interested in the job, but also in how you can contribute to the organisation's success.

Senior Helplines Coordinator in Waterloo
Missing People
Location: Waterloo

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