Senior Manager for Quality Management in London

Senior Manager for Quality Management in London

London Full-Time 150000 - 150000 £ / year (est.) Home office (partial)
M

At a Glance

  • Tasks: Grow major donor income and build relationships with high-value supporters.
  • Company: Join Missing People, a charity making a real difference in the UK.
  • Benefits: Flexible working hours, generous holidays, and family-friendly benefits.
  • Other info: Collaborative environment with opportunities for personal and professional growth.
  • Why this job: Be a lifeline for those affected by disappearance and create lasting impact.
  • Qualifications: Experience in major donor fundraising and strong relationship-building skills.

The predicted salary is between 150000 - 150000 £ per year.

Hours: Choose from between part time 28 hours per week and full time 35 hours per week.

Salary: £43,500 pro rata (£34,800 actual)

Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.

We are seeking an ambitious and relationship-driven Philanthropy Manager to play a key role in growing our major donor and philanthropic income. Building on a strong foundation that currently generates over £150,000 annually through our donor-giving circles and major gifts programme, you will develop and manage relationships with high-value supporters, philanthropists, and high-net-worth individuals.

Working closely with senior leadership and key stakeholders, you will identify, cultivate, solicit, and steward major donors, creating meaningful engagement opportunities and delivering exceptional supporter experiences. Through strategic relationship management, compelling impact reporting, and proactive pipeline development, you will secure significant philanthropic income and help drive the charity's future growth and impact.

This is an exciting opportunity for an experienced fundraiser with a proven track record in major donor fundraising, strong relationship-building skills, and the ability to balance strategic planning with hands-on delivery to achieve ambitious income targets.

About Missing People: Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

About You: You will be a forward-looking and collaborative Philanthropy Manager. You will have a vital role in growing philanthropy at Missing People, helping to connect committed supporters with work that can change lives and bring hope to people affected by disappearance. You will help shape the next stage of our philanthropy programme, building trusted relationships with philanthropists and supporters who want to make a tangible difference. Your work will directly support our ability to reach more missing people, families and loved ones at moments of crisis, while helping us build the sustainable income needed to deliver our long-term strategy. A key part of your role will be helping donors see and understand the difference their support makes, translating our impact into compelling, personalised communications and stewardship that inspire long-term commitment.

You will need to have:

  • Experience in developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
  • Experience of working with high-net-worth individuals and securing five and six-figure gifts;
  • Significant experience within a philanthropy / major donor fundraising role, with a proven track record of developing relationships and exceeding fundraising targets;
  • Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues;
  • Ability to manage high profile people, acting with a high level of professionalism at all times;
  • Outstanding communication skills, both verbal and written, with an ability to relate with a diverse group of individuals (e.g. executives, high net worth individuals and community leaders);
  • Right to work in the UK.

What you will get in return: Missing People is a friendly and supportive place to work; it's a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

Find out more and apply: If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 12 July 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.

Interviews: 20 July 2026

You may have experience of the following: Major Gifts Manager, Donor Relations Manager, Fundraising Manager, Relationship Manager - Philanthropy, Development Manager, Philanthropic Partnerships Manager, Senior Fundraiser, Major Donor Manager, Major Donor Coordinator, Donor Development Manager.

Senior Manager for Quality Management in London employer: Missing People

Missing People is an exceptional employer that offers a meaningful opportunity to make a real difference in the lives of families affected by disappearance. With a supportive work culture that values collaboration and innovation, employees benefit from flexible hybrid working arrangements and professional growth opportunities in philanthropy and fundraising. Join us to be part of a passionate team dedicated to impactful change and community support.

M

Contact Details:

Missing People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager for Quality Management in London

Get Involved with Local Charities

Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Missing People.

Network through Fundraising Events

Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Missing People, you’ll definitely make an impression!

Leverage LinkedIn for Connections

Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.

Showcase Your Passion through Content

Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Missing People. It’s all about being visible and passionate!

We think you need these skills to ace Senior Manager for Quality Management in London

Fundraising Strategy Development
Budget Management
Relationship Building
Major Donor Fundraising
High-Net-Worth Individual Engagement
Project Management
Professionalism

Some tips for your application 🫡

Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Missing People supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!

Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!

Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Missing People. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.

Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Senior Manager for Quality Management role at Missing People. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!

How to prepare for a job interview at Missing People

Display Your Passion for the Cause

Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Missing People. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.

Know Your Fundraising Strategies

Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Missing People.

Be Ready for Scenarios and Challenges

Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.

Emphasise Collaboration and Network Building

Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Missing People. This shows you're not only a lone wolf but a team player with valuable connections.