At a Glance
- Tasks: Build relationships and manage key client accounts in the events industry.
- Company: Join Miss London Concierge, a leading venue-finding agency in the UK.
- Benefits: Hybrid working, exclusive industry experiences, and career progression opportunities.
- Other info: Collaborative team environment with a focus on growth and support.
- Why this job: Shape the future of events with top brands and venues across London.
- Qualifications: Exceptional venue-finding expertise and strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
Miss London Concierge is one of the UK's leading venue-finding agencies, specialising in sourcing exceptional venues for corporate events, client entertainment, conferences, private dining, summer and Christmas parties, product launches, and bespoke experiences. Working across a diverse range of client briefs, we partner with some of the UK's most recognised brands, agencies, and businesses, helping them find the perfect venue for every occasion. Our extensive network, industry expertise, and personalised approach have earned us a reputation as a trusted venue-finding partner within the events and hospitality sector.
From iconic London landmarks and luxury hotels to unique event spaces and hidden gems, we pride ourselves on delivering creative solutions, outstanding service, and unforgettable event experiences for our clients. As we continue to grow, we're looking for ambitious, relationship-driven individuals to join our team and help shape the next chapter of our success.
The Opportunity
This is a senior role for someone who thrives on building relationships, developing strategic partnerships, and driving commercial growth. You'll be responsible for managing key client accounts, growing revenue through existing relationships, securing new business opportunities, and strengthening partnerships across London's hospitality and events landscape.
Key Responsibilities
- Manage and grow relationships with key clients and strategic partners.
- Act as the senior point of contact for high-value accounts.
- Understand client objectives and deliver tailored venue solutions.
- Drive client retention, satisfaction, and long‐term account growth.
- Identify and secure new business opportunities.
- Build and strengthen relationships with venues, hotels, restaurants, private members' clubs, and event spaces.
- Negotiate partnership agreements and exclusive opportunities.
- Represent Miss London Concierge at industry events, networking functions, and client meetings.
- Identify opportunities to increase revenue across existing accounts.
- Develop strategies to support business growth and commercial objectives.
- Work closely with senior leadership to drive performance and expansion.
- Lead, mentor, and support a small team.
- Maintain high standards of client service and account management.
- Share industry knowledge, best practice, and commercial insight.
What We're Looking For
- Exceptional venue-finding expertise and an extensive network of venue contacts.
- Proven ability to match client briefs with the perfect venue for a wide range of events.
- Demonstrable success in managing key accounts and driving revenue growth.
- Excellent communication, relationship‐building, and negotiation skills.
- Commercially minded with a proactive approach to business development.
- Previous experience leading, mentoring, or managing a team.
- Highly organised, self‐motivated, and results‐driven.
What We Offer
- Hybrid and flexible working.
- Opportunity to work with some of the UK's most recognised brands and venues.
- Exclusive industry experiences, including invitations to international FAM trips, luxury hotel showcases, venue launches, and VIP hospitality and networking events.
- Career progression within a growing and ambitious business.
- A collaborative, entrepreneurial, and supportive team environment.
Interested? Please apply with your CV and a brief introduction outlining your relevant experience, notice period, and salary expectations to emily@misslondonconcierge.co.uk
Head of Client Partnerships & Key Accounts in London employer: Miss London Concierge
Miss London Concierge is an exceptional employer, offering a dynamic and supportive work environment where creativity and collaboration thrive. With a focus on employee growth, we provide opportunities for career progression and exclusive industry experiences, including luxury showcases and networking events. Join us in shaping unforgettable event experiences while working with some of the UK's most recognised brands in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Partnerships & Key Accounts in London
✨Network Like a Pro
Get out there and mingle! Attend industry events, networking functions, and even casual meet-ups. Building relationships with key players in the venue-finding and events sector can open doors to opportunities you might not find online.
✨Show Off Your Expertise
When you get the chance to chat with potential employers or clients, don’t hold back! Share your insights about the UK venue market and showcase your venue-finding skills. This will help you stand out as a knowledgeable candidate who can add value.
✨Follow Up Like a Boss
After meeting someone or having an interview, drop them a quick follow-up message. Thank them for their time and reiterate your interest in the role. It shows you're proactive and keeps you fresh in their minds!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Miss London Concierge.
We think you need these skills to ace Head of Client Partnerships & Key Accounts in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Client Partnerships & Key Accounts role. Highlight your venue-finding expertise and any relevant achievements in managing key accounts.
Craft a Compelling Introduction:In your introduction, be sure to showcase your passion for building relationships and driving commercial growth. Share specific examples of how you've successfully matched client briefs with the perfect venues in the past.
Showcase Your Network:Since this role requires an extensive network of contacts, mention any key relationships you have within the UK venue market. This will demonstrate your ability to leverage connections for business development.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Miss London Concierge
✨Know Your Venues
Before the interview, dive deep into the UK venue market. Familiarise yourself with popular venues, unique spaces, and recent trends in the events industry. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight specific instances where your negotiation skills led to successful partnerships or revenue growth. This will demonstrate your ability to thrive in a relationship-driven role.
✨Be Ready to Discuss Strategy
Think about how you would approach business development and account management for Miss London Concierge. Be prepared to share your ideas on identifying new opportunities and growing existing accounts. This shows that you're proactive and ready to contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision, culture, and future plans. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.
