At a Glance
- Tasks: Build relationships and drive growth in the events and hospitality sector.
- Company: Join Miss London Concierge, a leading venue-finding agency in the UK.
- Benefits: Enjoy hybrid working, exclusive industry experiences, and career progression.
- Other info: Collaborative team environment with opportunities for mentorship and leadership.
- Why this job: Shape the future of events with top brands and venues across London.
- Qualifications: Proven venue-finding expertise and strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
Miss London Concierge is one of the UK’s leading venue-finding agencies, specialising in sourcing exceptional venues for corporate events, client entertainment, conferences, private dining, summer and Christmas parties, product launches, and bespoke experiences. Working across a diverse range of client briefs, we partner with some of the UK's most recognised brands, agencies, and businesses, helping them find the perfect venue for every occasion. Our extensive network, industry expertise, and personalised approach have earned us a reputation as a trusted venue-finding partner within the events and hospitality sector. From iconic London landmarks and luxury hotels to unique event spaces and hidden gems, we pride ourselves on delivering creative solutions, outstanding service, and unforgettable event experiences for our clients.
This is a senior role for someone who thrives on building relationships, developing strategic partnerships, and driving commercial growth. You’ll be responsible for managing key client accounts, growing revenue through existing relationships, securing new business opportunities, and strengthening partnerships across London’s hospitality and events landscape. The ideal candidate will have in-depth knowledge of the UK venue market, outstanding venue-finding experience, and a strong network of contacts across London’s most sought after event spaces.
Key Responsibilities- Manage and grow relationships with key clients and strategic partners.
- Act as the senior point of contact for high-value accounts.
- Understand client objectives and deliver tailored venue solutions.
- Drive client retention, satisfaction, and long-term account growth.
- Identify and secure new business opportunities.
- Build and strengthen relationships with venues, hotels, restaurants, private members’ clubs, and event spaces.
- Negotiate partnership agreements and exclusive opportunities.
- Represent Miss London Concierge at industry events, networking functions, and client meetings.
- Identify opportunities to increase revenue across existing accounts.
- Develop strategies to support business growth and commercial objectives.
- Work closely with senior leadership to drive performance and expansion.
- Lead, mentor, and support a small team.
- Maintain high standards of client service and account management.
- Share industry knowledge, best practice, and commercial insight.
- Exceptional venue-finding expertise and an extensive network of venue contacts.
- Proven ability to match client briefs with the perfect venue for a wide range of events.
- Demonstrable success in managing key accounts and driving revenue growth.
- Excellent communication, relationship-building, and negotiation skills.
- Commercially minded with a proactive approach to business development.
- Previous experience leading, mentoring, or managing a team.
- Highly organised, self-motivated, and results-driven.
- Hybrid and flexible working.
- Opportunity to work with some of the UK's most recognised brands and venues.
- Exclusive industry experiences, including invitations to international FAM trips, luxury hotel showcases, venue launches, and VIP hospitality and networking events.
- Career progression within a growing and ambitious business.
- A collaborative, entrepreneurial, and supportive team environment.
Interested? Please apply with your CV and a brief introduction outlining your relevant experience, notice period, and salary expectations to emily@misslondonconcierge.co.uk
Head of Client Partnerships & Key Accounts employer: Miss London Concierge
Miss London Concierge is an exceptional employer, offering a dynamic and supportive work environment where creativity and collaboration thrive. With a focus on career progression and the opportunity to work with prestigious brands and venues across London, employees benefit from hybrid working arrangements, exclusive industry experiences, and a culture that values relationship-building and personal growth. Join us to be part of a team that is shaping unforgettable event experiences in one of the UK's most vibrant sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Partnerships & Key Accounts
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality and events sector. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! When you meet potential employers or clients, share your insights about the venue market and how you can help them find the perfect space. This will position you as a knowledgeable partner.
✨Tip Number 3
Follow up after meetings! A quick email thanking them for their time and reiterating your interest can keep you top of mind. It shows you're proactive and genuinely interested in building a partnership.
✨Tip Number 4
Apply through our website! We love seeing candidates who are enthusiastic about joining our team. Make sure to highlight your relationship-building skills and venue-finding experience in your application.
We think you need these skills to ace Head of Client Partnerships & Key Accounts
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your venue-finding expertise and any relevant client partnerships you've managed. We want to see how you can bring value to our team!
Craft a Compelling Introduction:Your introduction is your chance to shine! Keep it brief but impactful, showcasing your passion for the role and what makes you a great fit. Remember, we’re looking for relationship-driven individuals who can help us grow.
Showcase Your Network:Since this role involves managing key accounts and building partnerships, don’t forget to mention your network of contacts in the venue market. We love seeing how well-connected you are and how that can benefit us at Miss London Concierge.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Miss London Concierge
✨Know Your Venues
Before the interview, dive deep into the UK venue market. Familiarise yourself with popular venues, unique spaces, and recent trends in the events industry. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight specific instances where your efforts led to increased revenue or client satisfaction. This will demonstrate your ability to thrive in a relationship-driven role.
✨Be Ready to Discuss Business Development
Think about strategies you've implemented in previous roles to secure new business opportunities. Be prepared to discuss how you would approach business development at Miss London Concierge, including potential partnerships and innovative ideas for growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision, culture, and future plans. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.
