At a Glance
- Tasks: Support operations by managing inventory, assisting with admin tasks, and providing customer service.
- Company: Join Misfit, a forward-thinking gemstone wholesaler committed to ethical sourcing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Opportunity for occasional travel and hands-on experience in a unique industry.
- Why this job: Be part of a mission-driven team making a positive impact in the jewellery industry.
- Qualifications: Proficiency in Shopify, Slack, and Google Workspace; strong attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
Location: London, United Kingdom
Full Time: Onsite, Monday to Friday 10:00 – 17:00
Salary: £30,000 p.a
NB: Applicants must have the right to work in the United Kingdom
Application deadline: July 17th
About Misfit
We are a B2B gemstone wholesaler that specializes in unique and unusual natural diamonds and sapphires. Founded in 2019, Misfit is headquartered in Vancouver and has grown to include offices in Toronto, New York and London. Our goal is to create positive change within industry supply chains and to raise the standards for what ethical sourcing looks like. As a result, we have built Misfit around three pillars:
- Leave the industry better than how we received it
- Invest in our people
- Giving back to our community and industry
As a B2B wholesaler within the jewellery industry, we believe in fostering symbiotic relationships with our clients in the trade, which is why our policy of not selling to the general public is the core principle for us. This means that employees may not engage in the solicitation or sale of jewellery or loose stones while employed at Misfit.
Responsibilities:
- Administration
- Assist accountants with quarterly VAT calculations
- Compile and provide receipts for accountants
- Raise invoices and send to clients
- Manage office supplies
- Monitor the office phone and incoming messages
- Assist with preparation and support for trade shows
- Assist with content creation and manage Misfit UK socials
- Maintain a clean office space including emptying bins and hoovering
- Inventory Management
- Quality control gemstones
- Arrange weekly internal shipments and prepare appropriate documentation
- Receive and process weekly internal shipments including manage product location
- Arrange and process customer returns
- Arrange shipments to clients for appro or final sale
- Carry out quarterly inventory checks
- Prepare client drafts documentation for gemstones that are out on appro
- Hand-deliver gemstones to clients when required
- Manage internal stock requests to and from London
- Maintain internal records such as quantity of melee held in London
- Provide operational support to Sales Rep during sales trips
- Attend a weekly meeting with global operations team [17:30 GMT]
- Customer Service
- Work closely with Sales Rep to chase outstanding payments
- Provide sales coverage for Sales Rep during sales trips or annual leave
- Produce quality digital assets of gemstones to be sent to clients
- Provide operational support to Sales Rep during client visits to the office
- Creating new customer profiles and checking references
- Occasional travel required
Skills & Qualifications:
- Required:
- Proficiency in Shopify, Slack and Google Workspace
- Ability to manage multiple tasks and prioritize workloads
- Excellent customer service and interpersonal skills
- Strong attention to detail
- Strong content creation skills
- An inquisitive mind in understanding why and how a task/process is done
- Desired:
- Gemmology certification
- Experience in jewellery or gemstone wholesale operations
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Misfit Diamonds and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Misfit Diamonds!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Misfit Diamonds keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Misfit Diamonds:This is your chance to really connect with the team at Misfit Diamonds. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Misfit Diamonds
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Misfit Diamonds.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Misfit Diamonds that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Misfit Diamonds. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
