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- Tasks: Lead a dynamic team in a fast-paced restaurant environment, ensuring smooth operations and exceptional customer service.
- Company: Join a vibrant QSR company known for its delicious burgers and friendly atmosphere.
- Benefits: Enjoy staff discounts, 28 days holiday, and a competitive salary starting from £35,000.
- Why this job: Be part of an exciting grand opening and develop your management skills in a supportive team.
- Qualifications: Must have 3 years of QSR experience, fluent English, and eligibility to work in the UK.
- Other info: Training in Kuwait before the grand opening in December; flexible working hours included.
The predicted salary is between 35000 - 38000 £ per year.
You will be a hands-on manager, leading your team and working with them on the line and on the floor with customers. A solid experience in QSR and burgers is required. You will be required to travel to Kuwait to familiarise yourself with the company and concept (exact dates to be confirmed) to receive full training with our team there, before returning to prepare for the grand opening in December!
About you:
- Passionate and talented manager with experience in a QSR environment, especially with burgers.
- Outgoing personality and genuine enjoyment of talking to customers.
- Demonstrated career progression within an international company.
- Knowledge of cooking equipment used in a QSR environment.
Responsibilities include:
- Running smooth day-to-day operations, managing back office and employees.
- Ensuring daily and monthly budgets and sales targets are met.
- Handling back-office duties including stock control, monthly stock takes, weekly rotas, and managing POS system.
- Delivering exceptional customer service, welcoming customers, and addressing complaints.
- Providing management with monthly inventory forecasts, managing suppliers, and placing orders as needed.
- Maintaining a 5-star rating by overseeing local authority food safety inspections.
Working hours: Operating hours are planned from 11 am to 11 pm, 7 days a week including bank holidays. The role involves 5 days per week, totaling approximately 45 hours.
Applicants must be fluent in English, eligible to work in the UK, able to provide two current work references, and have a minimum of 3 years of experience in similar environments.
What we offer:
- Work with a friendly team of like-minded hospitality professionals.
- Staff lunch and discounts on food and drinks off duty.
- Salary starting from £35,000 to £38,000 per annum (negotiable based on experience), paid monthly.
- 28 days paid holiday per year.
- Uniform and access to pension scheme.
- Staff parties.
You must have the right to work in the UK and possess all necessary supporting documents to be considered for this role.
Contact Detail:
Mise en Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Management
✨Tip Number 1
Familiarise yourself with the QSR industry, especially focusing on burger operations. Understanding the nuances of this sector will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the restaurant management field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within QSR environments.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and operations. Be ready to share specific examples of how you've successfully handled challenges in a fast-paced environment, as this will showcase your hands-on management style.
✨Tip Number 4
Research the company’s values and culture before your interview. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Restaurant Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the QSR sector, particularly with burgers. Include specific achievements and responsibilities that demonstrate your ability to manage a restaurant effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your hands-on management style. Mention your experience with customer service and how you plan to maintain high standards in operations.
Highlight Relevant Skills: In your application, emphasise skills such as stock control, budget management, and knowledge of cooking equipment. These are crucial for the role and will set you apart from other candidates.
Prepare for Interviews: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've handled challenges in a QSR environment and your approach to delivering exceptional customer service.
How to prepare for a job interview at Mise en Place
✨Show Your Passion for QSR
Make sure to express your enthusiasm for the quick service restaurant (QSR) industry, especially when it comes to burgers. Share specific experiences that highlight your love for this sector and how it drives your management style.
✨Demonstrate Customer Engagement Skills
Since the role involves a lot of customer interaction, prepare examples of how you've successfully engaged with customers in the past. Discuss any strategies you've used to enhance customer satisfaction and handle complaints effectively.
✨Highlight Your Management Experience
Be ready to discuss your previous management roles, particularly in QSR environments. Focus on your ability to lead a team, manage operations, and meet sales targets, as these are crucial for the position.
✨Prepare for Operational Questions
Expect questions about day-to-day operations, stock control, and budgeting. Brush up on your knowledge of cooking equipment and operational procedures in a QSR setting to demonstrate your expertise.
