Mis-Sold Expert in Manchester City Centre is seeking a Complaints Lead to own the complaints function. You’ll manage cases end to end, decide outcomes, and draft final responses tailored to each customer, not templates.
You’ll work with Compliance, QA and operational leadership, but the complaints function is yours to run and shape as we grow. FCA DISP experience and identifying recurring issues are highly valued.
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Complaints Lead: End-to-End Ownership & Outcomes in Manchester employer: Mis-sold Expert
At Mis-sold Expert, we pride ourselves on being an exceptional employer in the heart of Manchester, offering a vibrant and modern office environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our rapid scaling and the real opportunities for progression within our dynamic team, making a meaningful impact in the mis-sold car finance industry. Join us to be part of a forward-thinking company that values talent and rewards hard work with competitive salaries and a supportive culture.
