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- Tasks: Lead projects to enhance the customer journey and improve policyholder experiences.
- Company: Join a leading pensions specialist with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make a real difference in customer experiences while developing your project management skills.
- Qualifications: 3-5 years in project management with a knack for creative problem-solving.
- Other info: Fast-paced role in London with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Project Management – Customer Journey Improvements – Leading Pensions Specialist
Miryco Consultants is working with a leading pensions specialist to add a Project Manager to their TPA function. You will immediately be involved in projects that directly impact their policyholder experience.
This person will sit across the Third Party Administrator\’s and be responsible for implementing processes and frameworks around the customer journey. They will also liaise with the business to come up with actionable solutions for continuous improvement.
Experience & Qualifications
- 3-5 years’ experience mapping and improving the customer journey.
- Creative and adaptable, can pick up new things quickly.
- Experience working in a fast-paced environment and managing multiple projects.
Location
London
Information & Contact
Please note: If you are not contacted within five working days of submitting your application, then unfortunately you have not been shortlisted for this position. We will, however, be in touch should there be any other opportunities of potential interest suiting to your skills.
For similar opportunities, follow Miryco Consultants on LinkedIn.
Seniority level
Associate
Employment type
Full-time
Job function
Finance and Customer Service
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Project Management - Customer Journey Improvements - Leading Pensions Specialist employer: Miryco Consultants Ltd
Contact Detail:
Miryco Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Management - Customer Journey Improvements - Leading Pensions Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the pensions industry, especially those who work at Miryco Consultants. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the customer journey in pensions. Think about how you can improve it and come up with specific examples from your past experience to showcase your skills.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've tackled challenges in fast-paced environments before. Employers love candidates who can think on their feet and manage multiple projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team.
We think you need these skills to ace Project Management - Customer Journey Improvements - Leading Pensions Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Management role. Highlight your experience in mapping and improving customer journeys, as this is key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for enhancing policyholder experiences and how your creative approach can contribute to our projects. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, emphasise your 3-5 years of experience in similar roles. We want to see how you've successfully managed multiple projects in fast-paced environments, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Miryco Consultants Ltd
✨Know the Customer Journey Inside Out
Make sure you understand the customer journey in the pensions sector. Research common pain points and think about how you can improve them. This will show your potential employer that you're not just familiar with the role, but also passionate about enhancing the policyholder experience.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully managed multiple tasks. Be ready to discuss specific frameworks or processes you've implemented that led to improvements. This will demonstrate your ability to lead initiatives effectively.
✨Engage with Stakeholders
Think about how you would collaborate with different stakeholders. Prepare to discuss how you've worked with various teams in the past to identify improvement opportunities. Highlighting your communication skills will be key in this role.
✨Be Adaptable and Creative
Since the role requires adaptability, come prepared with examples of how you've quickly picked up new skills or adapted to changes in a fast-paced environment. Show that you can think outside the box when it comes to problem-solving.
