Case Handler (mortgage or non-mortgage background) - London office

Miryco are delighted to be partnering with a growing mortgage provider making a huge splash in the UK and European mortgage market

They are seeking a Case Handler to support a growing mortgage team. This is the third hire into the case handling team and previous mortgage experience is not a pre-requisite for this role. If you have a strong academic background with good administrative background and skillset we welcome your application and product training will be provided.

The role involves handling pre-application enquiries, compiling complete files for underwriting, and performing checks prior to mortgage completion. While a strong understanding of the UK mortgage market is beneficial, it is not essential.

Key Responsibilities:

• Monitor cases and intervene with manual instructions to conveyancers, credit agencies, and surveyors as needed.
• Conduct pre-underwriting tasks such as flood checks, title updates, credit checks, and product validations.
• Verify mortgage offer documents to ensure accuracy in interest rates, loan amounts, and special conditions.
• Review submitted documentation including identification documents, Certificates of Title, signed offer documents, and insurance certificates.
• Generate and review completion reports necessary for funding mortgage completions.
• Liaise with and develop strong working relationships with external contacts such as mortgage brokers, surveyors, and conveyancers, and coordinate with internal departments to obtain information or resolve queries.

Skills & Experience Required:

• Ideal for someone with 2-6 years in a similar role. This is the third hire into the team and previous mortgage experience is not a pre-requisite for this role. If you have a strong academic background with good administrative background and skillset we welcome your application.
• Demonstrated experience in reviewing, assessing, and applying documents with accuracy and diligence.
• Strong attention to detail and a methodical approach to evaluating risk.
• Proven ability to manage multiple tasks and prioritise workload effectively.
• Excellent analytical, decision-making, and communication skills

Please note that if you have not been contacted within five working days of submitting your application, unfortunately your application has not been shortlisted on this occasion.

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