2nd Line Service Desk Engineer - Hybrid, Path to 3rd Line

2nd Line Service Desk Engineer - Hybrid, Path to 3rd Line

Full-Time 30000 - 38000 £ / year (est.) No working from home possible
Mirus IT Solutions

At a Glance

  • Tasks: Provide 2nd line technical support and diagnose issues for users.
  • Company: Mirus IT Solutions, a forward-thinking IT company in Milton Keynes.
  • Benefits: Salary between £30,000 to £38,000, hybrid work, and training opportunities.
  • Other info: Enjoy a supportive environment focused on work-life balance and career growth.
  • Why this job: Kickstart your career with a path to 3rd line roles and hands-on experience.
  • Qualifications: Experience in technical support and a passion for problem-solving.

The predicted salary is between 30000 - 38000 £ per year.

Mirus IT Solutions in Milton Keynes is seeking a skilled Service Desk Engineer to provide 2nd line technical support. The position offers development opportunities into 3rd line roles, supported by training in relevant areas like Microsoft and VMWare.

The salary ranges from £30,000 to £38,000 plus benefits, with a hybrid working policy encouraging work-life balance.

The role includes:

  • Diagnosing technical issues
  • Training users
  • Maintaining documentation

Ensuring excellent customer satisfaction.

2nd Line Service Desk Engineer - Hybrid, Path to 3rd Line employer: Mirus IT Solutions

Mirus IT Solutions is an exceptional employer located in Milton Keynes, offering a dynamic work culture that prioritises employee development and work-life balance. With a clear path for growth into 3rd line roles and comprehensive training in industry-leading technologies, employees are empowered to enhance their skills while enjoying the flexibility of hybrid working arrangements. The competitive salary and supportive environment make Mirus IT Solutions a rewarding place to build a meaningful career.

Mirus IT Solutions

Contact Details:

Mirus IT Solutions Recruitment Team

We think you need these skills to ace 2nd Line Service Desk Engineer - Hybrid, Path to 3rd Line

2nd Line Technical Support
Microsoft Technologies
VMWare
Technical Issue Diagnosis
User Training
Documentation Maintenance
Customer Satisfaction