Master Technician in Hingham

LOCATION: Hingham, Norfolk (NR9) – Office based role DEPARTMENT: Production SALARY: Competitive HOURS: Full time/permanent - 37 hours per week (Mon – Thurs: 8hrs/ Fri: 5 hrs – finish early)

About the role

In this role you will be a key technical member of the Production team, working primarily on the flow line while providing additional technical capability and support when more complex issues arise. You will use your enhanced mechanical and manufacturing knowledge to troubleshoot problems, identify root causes and physically resolve issues to ensure products continue to move through production safely, efficiently and to the required quality standards.

This is a great opportunity for an experienced technician who wants to use their technical expertise to make a wider contribution to the Production team. You will act as a first point of technical escalation for more complex issues, working closely with Production Supervisors, Engineering, Quality and other functions to resolve problems and support continuous improvement.

In your role as our Master Technician, you will:

• Work primarily on the production flow line, carrying out assembly and manufacturing activities to the required quality, safety and production standards.
• Act as a technical escalation point for Production Technicians when they encounter complex mechanical, tooling, assembly or manufacturing issues.
• Diagnose, troubleshoot and physically resolve technical issues that cannot be addressed through standard production processes, with the support of the engineering team as required.
• Carry out controlled rework, modification, adjustment and repair activities to ensure products meet the required specification and quality standards.
• With Engineering, use mechanical and practical engineering knowledge to identify the root cause of problems and determine the most appropriate method of resolution.
• Support Production Technicians with difficult or non‑standard assembly activities, providing practical guidance and hands‑on assistance where required.
• Work closely with the Production Supervisor to prioritise technical issues and minimise disruption to the production flow.
• Escalate issues appropriately to Engineering, Quality or other relevant functions where a problem requires further technical investigation or approval.
• Support the introduction of new products and processes by providing practical manufacturing and technical input, identifying potential issues and supporting the development of robust assembly methods.
• Work with Engineering and Manufacturing Engineering to identify improvements to tools, fixtures, jigs and manufacturing processes.
• Provide practical feedback to Engineering, Quality and Production leadership on product, process and tooling issues identified during manufacture.
• Support the development and improvement of standard work instructions, assembly methods and production processes by sharing technical knowledge and practical experience
• Provide practical training, coaching and technical guidance to the wider Production team on specific processes, non‑standard or more technically complex activities, helping to develop capability and confidence across the team.
• Ensure all rework and technical interventions are completed in accordance with the appropriate procedures, approvals and quality requirements.
• Support the Production team in maintaining performance and achieving agreed production targets.
• Maintain good housekeeping and visual factory standards, including 5S, within the production area and encourage others to maintain the required standards.
• Share knowledge and practical skills with other Production Technicians, helping to build technical capability and confidence across the team.
• Maintain a strong focus on health and safety, ensuring all technical and rework activities are carried out in a safe and controlled manner.
• Identify opportunities for continuous improvement and contribute practical ideas to improve product quality, production efficiency, tooling and manufacturing processes.

About you

To help Mirus continue our journey of growth, you will bring your experience within a hands‑on technical or production environment, a passion for practical problem solving and a drive for technical excellence along with the following skills, experience, qualifications and attributes:

• Engineering biased NVQ Level 3, HNC / HND or equivalent practical experience.
• Demonstrable experience as a Technician within a demanding serial production manufacturing environment.
• Strong mechanical and practical engineering skills, with the ability to diagnose and resolve manufacturing and assembly issues.
• A broad range of practical manufacturing skills, with experience across areas such as machining, fabrication, sheet metal work, welding and other associated manufacturing techniques.
• Experience gained from within either aerospace, automotive, engineering, manufacturing or a similar technical environment.
• Experience of working on a flow line or within a structured production environment.
• Demonstrable experience of carrying out mechanical assembly, rework, modification, repair or troubleshooting activities
• Strong understanding of tooling, fixtures, and their application within a manufacturing environment.
• Strong problem‑solving skills, with the ability to diagnose issues logically and identify practical solutions.
• Ability to work confidently with hand tools, power tools and appropriate workshop or production equipment.
• Understanding of quality requirements and the importance of completing work to specification.
• Ability to communicate technical information clearly and effectively to colleagues and other functions.
• Experience within an aerospace manufacturing or aircraft interiors environment.
• Experience of working with composite, mechanical or highly engineered products.
• Experience of manufacturing or production tooling, fixtures and jigs.
• Formal mechanical engineering or manufacturing qualification.
• Experience of structured problem‑solving methodologies.
• Lean Six Sigma qualification or experience working within a Lean manufacturing environment.

Personal skills / attributes:

• Highly practical and hands‑on, with a genuine passion for understanding how things work and finding solutions to technical problems.
• Strong technical aptitude with the confidence to investigate and resolve problems independently.
• Approachable and willing to support colleagues, sharing technical knowledge and helping others develop their skills.
• High level of personal accountability and a strong bias for action.
• Possess strong interpersonal and communication skills, able to work effectively with Production, Engineering, Quality and other departments.
• Strong attention to detail and pride in producing high‑quality workmanship.
• Embraces the values of Mirus, ensuring it is a great place to work.

Hours may vary with changing workloads and demands, so employee must be flexible and able to work hours as required to support the success of their department.

Eligible to work in the UK and ability to work flexible hours as required

Please kindly note, at this moment in time we are respectfully not engaging with any agencies for our roles

ABOUT THE COMPANY

Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China.We seek excellence at every step, from conception to delivery and beyond.

“Excellence is to do a common thing in an uncommon way, by those who dare to challenge the accepted norm.”

We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.

Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.

ABOUT OUR BENEFITS

We offer some fantastic benefits including:

• Enhanced company pension. Up to 8% contribution (4% employee/ 4% employer)
• 25 days annual leave with an additional day off on your birthday, plus bank holidays
• Option to buy one week’s additional annual leave each year
• Agile working. Flexible start and finish
• Early finish on a Friday
• Full company Christmas shut down
• Training and development
• Generous family friendly benefits
• SimplyHealth (covers opticians, dental and GP)

At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.

Careers at Mirus

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