Senior Product Designer, hibrido in London

About the TeamMiro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. The Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.About the RoleAs a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.What you’ll doLead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platformDesign and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findingsShape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisionsConduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideasBalance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirementsCollaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messagingEstablish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmapCommunicate design vision and rationale at all levels, effectively influencing stakeholders across the organisationIntegrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experimentsMentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practicesWhat you’ll need5+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metricsDemonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyersExperience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segmentsStrong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategiesAbility to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomesStrong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motionsProficiency in Figma and prototyping tools; experience with analytics platforms is a plusAbility to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindsetExperience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)What's in it for youWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.Check out more about life at Miro: Youtube: Blog: Instagram: At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.