Miro seeks a Head of Customer Success Management for the DACH region. You will lead and coach a team of experienced CSMs, reporting to the Head of Customer Success EMEA.
You will collaborate with sales and cross-functional partners to improve processes and drive adoption, retention and expansion across enterprise customers. Ideal candidates have deep CSM leadership experience, strong German language proficiency, and a track record of managing revenue and health forecasting.
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Head of CSM, DACH — AI-Driven Growth employer: Miro Group
Miro is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in the DACH region. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead a talented team, driving impactful AI-driven initiatives. The company values innovation and teamwork, making it a rewarding place for those looking to make a meaningful contribution while enjoying a supportive environment.
