At a Glance
- Tasks: Design and lead cloud-based CCaaS architectures for top CX platforms.
- Company: Miratech, a global leader in innovative tech solutions.
- Benefits: Flexible remote work, competitive salary, and growth opportunities.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
- Why this job: Shape the future of customer experience with cutting-edge technology.
- Qualifications: Experience in solutions architecture and cloud technologies.
The predicted salary is between 70000 - 90000 £ per year.
Miratech seeks an experienced Solutions Architect to design and lead cloud-based CCaa S architectures, integrating CX platforms such as Genesys, Talk Desk, and Salesforce with CRM, AI analytics and WFM to deliver scalable customer experiences.
You will guide enterprise clients, develop detailed solution designs and estimates, and help sales teams by addressing technical questions and shaping innovative CX proposals.
This role thrives in a global, fast-paced environment with remote collaboration.
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We think you need these skills to ace Senior Cloud CX & CCaaS Architect in London
Cloud Architecture
CCaaS Solutions
CX Platform Integration
Genesys
TalkDesk
Salesforce
CRM Integration
