At a Glance
- Tasks: Design and develop AWS-based contact centre solutions with Amazon Connect.
- Company: Join Miratech, a global IT leader driving digital transformation.
- Benefits: Competitive pay, health insurance, remote work, and professional development opportunities.
- Other info: Be part of a diverse team with a culture of relentless performance.
- Why this job: Make a global impact while working on innovative tech projects.
- Qualifications: 8+ years of AWS experience and strong skills in Amazon Connect and Python.
The predicted salary is between 60000 - 75000 £ per year.
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values‑driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech is looking for an experienced Senior Amazon Connect Engineer to design, develop, and maintain enterprise integrations for Amazon Connect and AWS‑based contact center solutions. The role involves building scalable APIs, designing DynamoDB data models, developing Python‑based Lambda functions, and managing infrastructure using Terraform. The ideal candidate will possess strong AWS development expertise, hands‑on Amazon Connect experience, and the ability to deliver secure, scalable, and high‑performance cloud solutions while collaborating with cross‑functional teams and Amazon Professional Services.
Responsibilities
- Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations.
- Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications.
- Develop and maintain Python‑based AWS Lambda functions for business logic and automation.
- Modify, enhance, and maintain Amazon Connect contact flows and routing logic.
- Collaborate with UI development teams to translate business requirements into backend services and APIs.
- Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives.
- Design and support event‑driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway.
- Support and optimize data flows across AWS services and integrated systems.
- Implement secure, scalable, and highly available cloud‑native solutions.
- Troubleshoot application, integration, and infrastructure issues across AWS environments.
- Collaborate with cross‑functional teams to ensure reliable and efficient service delivery.
- Participate in production support activities and occasional after‑hours deployments when required.
Qualifications
- 8+ years of hands‑on experience with AWS.
- 4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations.
- Strong proficiency in Python, including development of AWS Lambda functions.
- Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch.
- Extensive experience designing and implementing RESTful APIs and backend integrations.
- Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization.
- Experience designing and supporting cloud‑native and event‑driven architectures.
- Knowledge of CI/CD pipelines and deployment automation practices.
- Strong communication skills with the ability to work effectively across engineering and business teams.
- Experience working in Agile development environments.
Nice To Have
- Experience with Infrastructure as Code using Terraform.
- Experience converting AWS CDK or CloudFormation templates into Terraform.
- Experience with IBM ODM.
We offer
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year‑over‑year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team‑building company social events.
- Social Sustainability Values: join a sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Senior Amazon Connect Developer in England employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, boasting a remarkable 99% project success rate and over 30% annual growth. With a commitment to employee development through comprehensive benefits, remote work flexibility, and a welcoming multicultural environment, team members are empowered to collaborate on impactful projects for top global clients while contributing to sustainable business practices. Join us to be part of a dynamic team that values innovation and inclusivity, offering numerous opportunities for professional growth and meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Amazon Connect Developer in England
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Create a personal project or case study relevant to the challenges Miratech might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Senior Amazon Connect Developer in England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Miratech.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Miratech. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Miratech
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
