Miratech is seeking an experienced Conversational Designer to transform legacy IVR systems into modern, intelligent voice experiences. The role focuses on conversation design excellence, working with product, engineering and operations to create seamless voice journeys and improve contact center performance.
The ideal candidate will have hands-on experience in voice UX, natural language understanding, and designing intuitive end-to-end conversational flows, with strong documentation skills and
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Senior Conversational Designer — IVR Modernization (Remote) in London employer: Miratech Group
Miratech is an excellent employer for those looking to make a significant impact in the tech industry, particularly in the vibrant field of cloud-based customer engagement. With a strong emphasis on employee growth and a collaborative work culture, team members are encouraged to innovate and contribute to meaningful projects while enjoying competitive benefits and opportunities for professional development. Located in a dynamic environment, Miratech offers unique advantages such as access to cutting-edge technology and a diverse global network, making it an attractive place for aspiring product managers.
