Miratech Group is seeking a Product Manager to shape and enhance a cloud-based customer engagement platform used by large-scale service operations. You will work with Technology, Operations, Analytics, and external partners to translate business objectives into actionable requirements and manage the backlog.
You will drive feature delivery, participate in Agile ceremonies, and ensure platform capabilities meet regulatory and security standards while improving agent experience and campaign
Cloud Contact Center Product Manager (Hybrid UK) employer: Miratech Group
Miratech is an excellent employer for those looking to make a significant impact in the tech industry, particularly in the vibrant field of cloud-based customer engagement. With a strong emphasis on employee growth and a collaborative work culture, team members are encouraged to innovate and contribute to meaningful projects while enjoying competitive benefits and opportunities for professional development. Located in a dynamic environment, Miratech offers unique advantages such as access to cutting-edge technology and a diverse global network, making it an attractive place for aspiring product managers.
