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- Tasks: Lead the store during management absences and support daily operations.
- Company: Join The Reject Shop, part of global retail leader Dollarama.
- Benefits: Training for leadership, team discounts, and instant pay access.
- Other info: Flexible casual shifts with opportunities for progression.
- Why this job: Gain valuable leadership experience and grow your retail career.
- Qualifications: Retail experience preferred, strong communication, and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions and a refreshed customer experience ahead, our store teams play an important role in delivering everyday value to customers. We’re looking for a Casual Team Leader to support our store teams and step into a leadership role when required.
This role involves leading the store for short periods when a Store Manager or Assistant Store Manager is not in-store, while continuing to support day-to-day operations on the shop floor. This is a great opportunity for someone looking to stretch their skills, gain leadership experience and take the next step in a retail career, with training and support provided.
What you’ll be doing:
- Leading the store during periods when management is not present
- Supporting and guiding team members to follow store operational and safety processes
- Assisting customers and delivering friendly, helpful service
- Operating registers and handling transactions
- Stocking shelves and maintaining store presentation
- Supporting day-to-day store operations and priorities
What you’ll bring:
- Previous retail experience (preferred)
- A reliable and confident approach to work
- Ability to support and guide others on shift
- Strong communication and teamwork skills
- Ability to work on your feet for extended periods
- Ability to lift and move stock up to 16kg and use ladders safely
- Availability to work across weekdays, weekends and peak trade periods based on store requirements
Training will be provided to support you in the Team Leader role.
What we offer:
- Training and development to build your leadership capability
- A stepping stone into retail leadership and future progression opportunities
- Casual shifts aligned to the operational needs of the store
- Team Member discount for you and an immediate family member
- Instant access to your pay with Humanforce
- Thrive Employee Assistance Program (EAP) with free, confidential support
- When acting as a Team Leader, you will be paid the applicable Team Leader allowance for those hours.
Ready to take the next step? Apply now and join The Reject Shop team. Please note: Due to the high volume of applications we receive, only candidates who meet the role criteria will be contacted. All unsuccessful applicants will be notified via email.
Retail Casual Team Leader - Miranda employer: Miranda
Contact Detail:
Miranda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Casual Team Leader - Miranda
✨Tip Number 1
Get to know the company! Research The Reject Shop and Dollarama, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Even if you haven’t held a formal leadership role before, think about times when you've guided or supported others. Be ready to share these experiences in your interview to demonstrate your potential as a Casual Team Leader.
✨Tip Number 3
Show off your communication skills! During your interview, be clear and confident in your responses. Remember, as a Team Leader, you'll need to communicate effectively with both customers and your team, so let that shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining The Reject Shop team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Casual Team Leader - Miranda
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight any previous retail experience you have in your application. We want to see how you've handled customer service and teamwork in the past, as this will help us understand your fit for the Casual Team Leader role.
Be Confident and Reliable: In your written application, convey your reliable and confident approach to work. We’re looking for someone who can step up when needed, so let us know how you’ve demonstrated these qualities in your previous roles.
Communicate Clearly: Strong communication skills are key for this position. Use your application to showcase how you’ve effectively communicated with team members and customers in the past. This will help us see your potential as a leader on the shop floor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining The Reject Shop team!
How to prepare for a job interview at Miranda
✨Know the Company Inside Out
Before your interview, make sure you research The Reject Shop and its recent transformation under Dollarama. Understanding their values, mission, and the changes coming in 2026 will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Casual Team Leader, you'll need to demonstrate your ability to guide and support others. Prepare examples from your previous retail experience where you've taken charge or helped team members succeed. This will highlight your readiness for the role.
✨Emphasise Customer Service
Customer service is key in retail. Be ready to discuss how you’ve provided friendly and helpful service in past roles. Think of specific situations where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about handling day-to-day operations and safety processes. Think through scenarios where you had to manage stock, operate registers, or maintain store presentation. Practising these responses will help you feel more confident during the interview.